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Senior Luxe Operations Manager

Airbnb, Inc.

Own Airbnb Luxe onboarding operations remotely from Canada, using Salesforce, analytics, and cross-functional leadership to grow quality supply.As Senior Operations Manager, you will manage new listing onboarding end-to-end within Airbnb’s Homes Enterprise team. You will build acquisition motions, maintain a healthy pipeline, improve systems, and support Luxe’s quality standards. The work partners closely with Sales, Product, technical teams, and other cross-functional groups.Key Responsibilities:
Own and improve end-to-end Luxe listing onboarding operationsBuild acquisition and onboarding approaches with Sales partnersClose tooling and process gaps through durable systemsManage program budgets and external vendor relationshipsTrack metrics, diagnose performance drivers, and restore progressRequirements:
8+ years in operations, program, sales, revenue, or supply chain managementExperience owning pipelines or funnels through steady-state operationStrong analytics, problem-solving, dashboard, and data decision skillsHands-on Salesforce experience building reports and resolving issuesExperience navigating matrixed organizations and leadership settingsBring Luxe onboarding, Salesforce, analytical, and cross-functional operations expertise to Airbnb’s growing premium homes business.
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Vacancy posted 2 hours ago
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