Spécialiste, Marchandisage - Commerce Électronique

Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark ,
General Catalyst ,
Peter Thiel ,
Adam D'Angelo ,
Larry Summers, and
Jack Dorsey .
Position:
Shopify Shop App Agent AnnotatorType:
ContractCompensation:
$40–$50/hourLocation:
RemoteCommitment:
~5 hours/week
Role Responsibilities
Evaluate full shopper-agent conversations, including tool calls and their outcomes.
Identify the specific turn that received a thumbs-down from the shopper.
Classify the issue with a primary domain tag and a specific secondary tag.
Write concise comments explaining the shopper's intent, the agent's actions, and the rationale for the tags.
Work independently and asynchronously to maintain consistency in tagging across conversations.
QualificationsMust-Have
Rule discipline
to apply a fixed taxonomy consistently.
Comfort reading structured traces
to understand agent actions.
Restraint under ambiguity
to use the unknown label appropriately.
Preferred
Consumer e-commerce fluency
in orders, tracking, and platform responsibilities.
Prior annotation, labelling, or model-evaluation work
with a defined rubric.
Experience with the Shop app or other AI shopping assistants.
Familiarity with customer-support operations and escalation paths.
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