Commercial Insurance Account Manager
$85k - $90k per yearDGA Careers Inc.
100% Remote or Hybrid Work Model Depending on Location
To support its continued growth, our client is seeking a Commercial Insurance Account Manager to work closely with a Producer in servicing a portfolio of commercial clients, including renewals, policy changes, and billing matters.
Our client is a rapidly growing independent brokerage specializing in both Personal and Commercial Insurance. This is an excellent opportunity to join a team of experienced professionals in a collaborative and growth-oriented environment.
WHAT WE OFFER
Permanent full-time position
Competitive salary ranging from $85,000 to $90,000 , based on experience
Annual performance bonus based on company results (approximately $1,000+)
Commercial insurance service role partnered with an experienced Producer
Strong work-life balance
Full-time schedule of 35 hours per week
Monday to Friday, 8:30 a.m. to 4:30 p.m.
100% remote or hybrid work model depending on proximity to an office
Comprehensive group benefits with employer contributions ranging from 40% to 60%
Life, disability, dental, and prescription drug coverage
Benefits eligibility after 3 months or from Day 1, depending on experience
50% reimbursement of fitness activities up to $300 annually
Employee and Family Assistance Program (EFAP)
Minimum of 3 weeks of vacation, based on experience
Employer-provided computer equipment
Social club, summer and holiday events, and a team-oriented culture
Employee discounts on home and auto insurance
Access to all major Canadian insurers
Independent brokerage offering both standard and non-standard markets
Ongoing learning opportunities through a team of seasoned insurance professionals
KEY RESPONSIBILITIES
Work closely with the Producer to service and manage commercial accounts
Analyze client needs and recommend the most suitable insurance solutions
Process and follow up on policy changes, renewals, and client requests
Negotiate with insurers to obtain the best available terms and conditions
Monitor renewal schedules and ensure timely account management
Assist clients with claims-related matters and provide ongoing support
Prepare insurance documentation, proposals, and client presentations
Oversee policy issuance, endorsements, cancellations, and account billing
Maintain accurate records and ensure excellent client service
Provide high-level account management and advisory services
Client service-focused role with no sales responsibilities
IDEAL CANDIDATE
Valid AMF Commercial Lines Insurance License
Minimum of 3 years of Commercial Insurance experience
Experience with Manufacturing and Technology accounts is considered a strong asset
Strong negotiation and risk analysis skills
Excellent customer service abilities
Strong organizational and time-management skills
Comfortable working in a technology-driven environment
Proficient in navigating multiple software platforms and dual-screen setups
Collaborative, detail-oriented, and client-focused
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