Operations Coordinator

Join Our Team as a Client Services & Operations Coordinator!

We are looking for someone who thrives bringing structure, organization, and momentum to a fast-moving consulting environment.

Ahria Consulting is seeking a highly organized, proactive, and detail-oriented Client Services & Operations Coordinator to support our team across HR services, recruitment, talent development, career transitions, and client operations

This is not a traditional administrative role.

This is for someone who enjoys being at the centre of a busy, collaborative environment - supporting team members, managing details, coordinating projects, and helping ensure exceptional client experiences from start to finish.

From CRM management and proposal coordination to presentation development and operational support, you’ll play a key role in helping our team deliver high-quality work across multiple service lines.

Why this Role Matters

At Ahria, we support organizations through growth, leadership challenges, recruitment, training, organizational change, and complex people-related issues. This role helps make all of that possible.

As the Client Services & Operations Coordinator, you help keep the business moving by ensuring:

• proposals and quotes are accurate,
• presentations and reports are polished,
• CRM information is current,
• projects stay organized, and
• multiple competing priorities are managed effectively.

You won’t just support the work; you’ll strengthen how the entire team operates.

What Success Looks Like

Within your first 6–12 months:

• Consultants and leaders rely on you as a trusted operational support partner
• Multiple projects, requests, and deadlines are managed smoothly and accurately
• CRM data, reporting, and workflows remain organized and current
• Client materials and presentations are polished, professional, and accurate
• Internal operations feel more streamlined and proactive because of your support
• Clients, candidates, and team members experience responsive, professional communication
• You anticipate needs, solve problems, and help create structure in a fast-moving environment

What you’ll do

• Support consultants and leadership across HR services, recruitment, career transitions, talent development, and client projects
• Coordinate CRM activity, workflows, reporting, pipeline tracking, and data integrity within Zoho CRM
• Prepare and format presentations, proposals, quotes, reports, contracts, and client-facing materials
• Coordinate recruitment activities including interview scheduling, candidate communication, and tracking
• Assist with project coordination, document organization, task management, and operational workflows
• Manage multiple incoming requests and shifting priorities with professionalism and attention to detail
• Help improve systems, templates, workflows, and operational efficiency across the team
• Provide polished, responsive support to clients, candidates, and internal team members

About You

You are:

• Highly organized with exceptional attention to detail
• Able to juggle multiple priorities and deadlines without losing momentum
• Calm, adaptable, and solutions-focused in fast-paced environments
• Naturally proactive; you anticipate needs instead of waiting to be asked
• Strong in follow-through, organization, and task management
• Tech-savvy and comfortable learning new systems quickly
• Professional, polished, and client-service focused in your communication
• Someone others can consistently rely on to keep things organized and moving forward

Technical Requirements & Experience

• 5+ years of experience in operations, coordination, administration, HR support, recruitment, or professional services environments
• Diploma or degree in Business Administration, Human Resources, Office Administration or a related field
• Strong CRM experience ( Zoho CRM strongly preferred )
• Advanced Microsoft 365 skills including Word, PowerPoint, Excel, Outlook, and SharePoint
• Experience supporting proposals, presentations, reports, contracts, or client-facing documentation
• Comfortable managing multiple requests, priorities, and deadlines simultaneously

What It Means to Work at Ahria

We don’t sit on the sidelines.

• We step in and help move things forward
• We value people who take ownership and follow through
• We care deeply about quality, responsiveness, and client experience
• We support each other, collaborate openly, and jump in where needed
• We believe strong systems and strong people create exceptional outcomes

This is a place for someone who enjoys being trusted, relied upon, and involved in meaningful work that supports real organizational impact.

Why Work with Ahria

• Exposure to a wide variety of industries, projects, and client environments
• Meaningful work that directly contributes to client success
• A collaborative, supportive, and fast-moving team environment
• Variety, learning, and continuous growth opportunities
• Competitive compensation and time off benefits

Interested?

If this role resonates with you, we’d like to see more than just your resume.

When you apply, include a brief note telling us:

• Why Ahria? What about our work or approach stands out to you?
• Tell us about a time you had to juggle multiple competing priorities - how did you stay organized and ensure nothing was missed?
• What experience do you have working with CRM systems, coordination-heavy work, or highly detailed administrative support?

We’re less focused on perfect answers and more interested in how you think, stay organized, and approach supporting high-quality work.

Ahria Consulting is committed to equity, diversity, and inclusion. We welcome applications from all qualified candidates and are committed to providing accommodation throughout the recruitment process.

AI use: Ahria’s recruitment processes are human‑led. We may use AI‑assisted platform features to support candidate sourcing; however, all screening, interview, and hiring decisions are made by people using informed professional judgment. We are committed to the responsible use of technology and to reviewing our practices to ensure ethical and compliant recruitment.