Senior Technical Solutions Consultant, Agent Assist, Applied AI

For Waterloo applicants

This posting is for a new vacancy.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Waterloo, ON, Canada; New York, NY, USA .

Minimum qualifications

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 6 years of experience in solution engineering.
• 3 years of experience in stakeholder management, professional services, or technical consulting.
• 3 years of experience writing code in one or more programming languages (e.g., Python, Java).
• Experience with LLMs, prompt engineering, and conversational AI frameworks (e.g., Vertex AI Agent Space, CX Insights).

Preferred qualifications

• Experience leading multi-disciplinary technical teams and managing high-stakes projects with CXO-level visibility.
• Experience implementing advanced security protocols, including Cloud DLP for PII redaction and responsible AI filtering at scale.
• Experience creating reusable technical assets that have been adopted across an organization.
• Proven ability to design and deploy "Agent OS" architectures that unify LLMs with complex legacy enterprise software stacks.
• Ability to translate highly technical AI concepts into strategic business value for non-technical executive stakeholders.
• Expertise with the broader GenAI ecosystem, including LangChain, Vector Search, and enterprise telephony/contact center integrations (e.g., Genesys, NICE, Five9).

About The Job

The Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for customer experience, along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed. Join us to work on cutting-edge projects and shape the future of AI in a fast-paced, collaborative, and impactful environment.

As a Senior Technical Solutions Consultant you are a technical lead and strategic consultant responsible for architecting and leading the deployment of Agentic AI for Google’s most complex and strategic global customers. You operate as a bridge between product, engineering, and executive customer stakeholders, not only translating business friction into reasoning-based AI solutions but also defining the standards for how these solutions are delivered at scale. You are expected to lead 0-to-1 engagements, mentor junior engineers, and drive the architectural vision for resilient, autonomous AI infrastructure.

For US applicants

The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

For Waterloo applicants

The Canada base salary range for this full-time position is CAD 170,000-174,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Lead global technical engagements, designing core agent architectures—including reasoning, toolsets, and guardrails—for production-ready enterprise deployments.
• Optimize complex RAG pipelines and prompt chains while integrating non-deterministic LLM outputs with deterministic systems like Salesforce and SAP.
• Oversee enterprise-grade evaluation pipelines using "gold datasets" and LLM-as-a-judge methodologies to ensure high accuracy and brand safety.
• Act as a critical feedback loop for Google Cloud Product and Engineering teams, shaping the AI portfolio through field intelligence.
• Design scalable data ingestion pipelines and author global architectural patterns while providing technical mentorship and code reviews.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .