Youth Centre Director

Job Description

Working with the Town of Newmarket’s Recreation and Culture Team means the opportunity to make a difference and connect with your community! Working in Recreation means being a part of something special, gaining valuable work experience and learning new skills. We are looking for dedicated individuals who enjoy working with others with a passion to deliver high quality programs, events, and services. One thing is for certain: you will love the experience and our participants will too!

The Successful Candidate Will

• Supervise and support Youth Centre Monitors, Kiosk Receptionists, Program Instructors, and volunteers, including providing guidance, scheduling breaks, and evaluating performance.
• Ensure the safety of visitors at the Recreation Youth Centre & telMAX Indoor Skate Park.
• Responsible for opening and closing the facility, as well as takedown and setup of programs and rentals.
• Handles administrative tasks such as completing nightly reports, facility maintenance forms, record of attendance for drop‑in activities, staff evaluations, and accident/incident forms.
• Takes action in emergency situations, including providing basic first aid and arranging for medical help; follows health and safety guidelines, fills out and reviews accident/incident forms, and submits them to the Recreation Programmer.
• Address general inquiries and complaints from participants, parents/guardians, and the public in a mature, calm, and professional manner. Resolves any concerns or refers them to the appropriate staff member.
• Answers questions from participants, parents/guardians, and the public, resolving any concerns or directing them to the appropriate staff member.
• Work closely with the Recreation Programmer to address matters related to the Recreation Youth Centre and Skate Park.
• Organize and run special events when needed.
• Perform additional tasks as required, following the guidelines set by the department.
• For a full listing of duties and responsibilities, please see the attached Job Description.

Job Requirements

• Demonstrated experience in the supervision of staff.
• Demonstrated experience in planning and execution of youth‑related programming.
• Ability to deal courteously and effectively with the public, participants, parents/guardians of participants, and staff.
• Excellent organizational, interpersonal, instructional, written, and program delivery skills.
• Availability to work evenings, weekends, and special events.
• Due to the nature of the contacts of this position, a Police Vulnerable Sector Check satisfactory to the Town is required.
• Current Standard First Aid & CPR‑C certification required.
• Current High Five Principles of Healthy Child Development certification required.
• Current Safe Management/Non‑Violent Crisis Prevention certification or equivalent required.

Certifications are not required at the time of application but must be obtained prior to job commencement. The Town of Newmarket may offer opportunities for certification.

Candidates whose Standard First Aid certification expires after June 22, 2026 must renew their certification through a WSIB‑approved provider and obtain the new Intermediate First Aid with CPR‑C certification at their own cost.