Customer Rep - Station
$21.83 per hourFedEx Canada
This is an interview position.To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.REQUIRED KNOWLEDGE, SKILLS AND ABILITIESHigh school diploma/equivalent. College diploma preferredKnowledge of Canadian Customs regulations preferredKnowledge of FedEx Express and Ground products and services preferredAbility to successfully complete all basic and recurrency training.Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipmentMust be able to complete and achieve minimum thresholds on any mandatory testing and trainingMust be able to operate in a PC windows environmentExcellent interpersonal and verbal communication skillsGood analytical and problem solving skillsGood negotiation skillsDemonstrated ability to handle stress and work in a highly pressured, monitored and changing work environmentREQUIRED KNOWLEDGE, SKILLS AND ABILITIESHigh school diploma/equivalent. College diploma preferredKnowledge of Canadian Customs regulations preferredKnowledge of FedEx Express and Ground products and services preferredAbility to successfully complete all basic and recurrency training.Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipmentMust be able to complete and achieve minimum thresholds on any mandatory testing and trainingMust be able to operate in a PC windows environmentExcellent interpersonal and verbal communication skillsGood analytical and problem solving skillsGood negotiation skillsDemonstrated ability to handle stress and work in a highly pressured, monitored and changing work environmentQualifications Requises:*Temporary Assignment*Temporary Full Time (TFT) Up to One (1) Year* Shift Monday to Friday: 10:30 am to 7:00 pm* * Temporary Assignment *Temporary Full Time (TFT) Up to One (1) Year***Job posting date: 9/JUN/2026; Job posting end date: 16/JUN/2026 at 3PM local time. Transparence Salariale: Grade 81 - Hourly $21.83 (Start Wage may not apply to internal employee’s)SalaireDétails Supplémentaires: Owen Sound (YOCA) Customer Representative Station (CRS) *Temporary Assignment*Temporary Full Time (TFT) Up to One (1) Year *** Customer Representative Station - P-3440763DÉNI DE RESPONSABILITÉCette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.Énoncé sur l’équité en emploiFedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.
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