Ux Content Designer-Banking

Are you a passionate UX Designer ready to innovate? Working with one of our top financial clients, this role calls for aUX Content Designer-Banking. This position involves creating engaging and accessible content experiences across multiple platforms, contributing to innovative design solutions, and collaborating with cross-functional teams to enhance user engagement and satisfaction.Pay rate range (CAD): $76.70/hr– $92.04/hrResponsibilities
Conceptualize, design, and execute future-state and near-term cross-channel content experiencesWrite, edit, and proofread high-quality, user-centered contentEnsure programs, policies, and practices comply with internal and external standards while aligning with business prioritiesApply user-centered design methodologies to create accessible and customer-focused contentParticipate across all product development phases, including ideation, user research, planning, and post-launch evaluationCollaborate with Experience Design Leads, Product Owners, and engineers to deliver optimal solutions for usersManage sensitive correspondence and information with discretion and escalated issues when appropriateMaintain compliance with relevant internal and external requirements (financial controls, transaction approvals, etc.)Contribute as a content design expert within cross-functional initiatives, helping identify risks and provide guidanceLead content design projects, supporting the development and delivery of presentations and communication strategiesServe as a subject matter expert, offering advice and solutions within the broader organizational contextAnalyze complex problems, synthesizing inputs from multiple stakeholders to develop effective solutionsExecute tasks independently from end to end, aligning with project leads and stakeholdersDesired Skill-Set
Strong expertise in plain language content and communicationExcellent writing, editing, and proofreading skillsExperience developing WCAG/Accessibility compliant contentProven ability to obtain regulatory approvalsWillingness to collaborate with diverse teamsSelf-motivated, flexible, organized, and accountablePassion for impactful experience designExperience in financial services is a plusPublic Site experience is desirableNice to Have
Experience working in financial institution environmentsBackground in design strategies, human factors, or psychologyAdditional expertise in digital or content design disciplinesBeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.
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