Agency Client Partner Account Management

Own recurring agency clients remotely with retention and expansion expertise at Blacksmith Agency. Lead relationships, renewals, and growth across established accounts.As Client Partner, you manage an established book for Blacksmith Agency, a remote digital agency serving marketing-led brands. You retain clients, identify expansion opportunities, and carry a seven-figure annual quota. Paid media, SEO, CRO, and web services support the agency’s client work.Key Responsibilities:
Own relationships across an established recurring client bookManage retention, renewals, and early account warningsFind and sell additional projects within client accountsCarry a seven-figure annual retention and upsell quotaCoordinate strategists and delivery teams around clear communicationRequirements:
Agency account management experience is requiredExperience in marketing, digital, creative, or advertising agenciesProven record of client retention and additional salesComfort carrying a quotaClear, calm communication with senior client stakeholdersBring agency account management, client retention, and expansion expertise to Blacksmith Agency’s remote Client Partner team.
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