Sales Manager (Player-Coach)

About Us
Northern Computer is a leadingManaged Services Provider (MSP) serving businesses across the Okanagan and WesternCanada. We deliver enterprise-grade IT support, cybersecurity, cloud services,and AI-enabled productivity solutions (including our Copilot Advantagepractice) to small and mid-market clients who depend on technology to run theirbusinesses. We’ve built our reputation on responsive service, deep technicalexpertise, and genuine partnerships with our clients.We’re entering an excitinggrowth phase and looking for a Sales Manager to lead the charge — from thefront.The Opportunity
This is an explicit player-coachrole, and that distinction matters. You will personally carry a book ofbusiness, own a quota, and close deals — alongside building, coaching, andholding accountable a sales team. Roughly 50–60% of your time will be spentmanaging and selling to existing clientsas well as acquiring new customers. The rest will be spent making everyone elseon the team better.This isn’t a role for someonewho wants to stop selling. It’s for an operator who is at their best whenthey’re in front of clients, and who can translate that craft into systems,coaching, and culture for a growing team.You’ll report directly to ourGeneral Manager, with full ownership of the sales function.What You’ll Do - As a Player
Carry a personal quota andown a book of strategic accounts — including our largest and most complexopportunitiesRun your own full salescycle: prospect, qualify, scope, propose, negotiate, closeLead the room on high-stakesdeals — co-managed IT engagements, full-stack MSP transitions, and AI/CopilotrolloutsBuild and maintainexecutive-level relationships with key clients and referral partnersStay sharp on our serviceofferings and the competitive landscape so you can sell them crediblyWhat You’ll Do - As a Coach
Build, coach, and holdaccountable a sales team (small today, with room to grow)Run weekly 1:1s, pipelinereviews, and call/proposal coaching with each repDevelop and execute thego-to-market plan: outbound prospecting, referral partnerships, vCIO-ledaccount expansion, and vertical campaignsImplement sales cadencewithin our EOS (Entrepreneurial Operating System) framework — scorecards,weekly L10s, quarterly RocksOwn pricing discipline,packaging strategy, and proposal quality across the teamPartner with marketing ondemand generation, content, and eventsForecast accurately andreport to leadership weeklyWhat You Bring
5+ years of B2B salesexperience with a verifiable track record of personally hitting and exceedingquota2+ years experience selling managed IT services,cybersecurity to SMB / mid-market clients at a MSPAt least 2 years managing orleading a sales team, ideally as a player-coach rather than a pure managerStrong commercial instincts:comfortable with MRR economics, multi-year contracts, and value-based pricingGenuine interest in AI andemerging technology, and the ability to articulate business value tonon-technical buyersComfort operating in an EOSenvironment (or willingness to learn quickly)Excellent written and verbalcommunication — you can move comfortably from cold outreach to boardroomSelf-directed;
you don’t needa managermanaging youBased in or willing torelocate to Kelowna;
some travel within BC requiredWhat We Offer
Competitive base salary pluscommission on both your personal book and team performanceEquity participationpotential for the right candidateComprehensive health anddental benefitsA seat at the leadershiptable — this role reports directly to the GMThe chance to buildsomething. We’re not a corporate bureaucracy. Your ideas get tested andimplemented quickly.Kelowna lifestyle — lake,mountains, wine country, and a strong business community
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