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Multi Property Quality Control Manager

MasAlto

Manage quality control across Corporate Stays' Canadian apartment portfolio through Breezeway reviews, audits, and measurable performance tracking. The schedule follows Montreal time.This Quality Assurance Manager works with operations teams, vendors, contractors, and service providers to maintain established standards. Responsibilities span inspections, quality scoring, guest complaint analysis, corrective-action verification, and weekly reporting. The ideal candidate understands property conditions, remote coordination, maintenance workflows, and furnished apartment presentation.Key Responsibilities:
Coordinate inspections to verify apartment conditions and improvementsTrack property scores, inspection pass rates, and complaintsMonitor recurring housekeeping and maintenance issuesStrengthen vendor performance and operational accountabilityReport recurring issues, actions, and performance areas requiring attentionRequirements:
Relevant experience in short-term rentals or property operationsExperience coordinating remote teams and local contractorsKnowledge of quality control processes and inspection platformsAbility to analyze operational data and guest feedbackExcellent written and verbal English communication skillsUse quality control, reporting, and cross-property coordination skills to improve Corporate Stays' guest experience and operational consistency.
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Vacancy posted 38 minutes ago
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