Shop Manager

Ambassatours Gray Line is one of Canada's premier sightseeing tour companies, based in Halifax, Nova Scotia and Charlottetown Prince Edward Island. For over 30 years, we have provided unforgettable land and water tours throughout Atlantic Canada, creating world-class traveler experiences. The Harbour Hopper tour is our flagship offering, and as the Harbour Hopper Shop Manager, you will play a key leadership role in ensuring the success of the operation.
The Harbour Hopper Shop Manager is a team player who leads the team of mechanics, the planning of preventative maintenance, reactive maintenance, and other associated tasks as outlined below. The Shop Manager leads the maintenance for the fleet of amphibious vehicles (Harbour Hoppers) while supporting vessel maintenance in conjunction with our marine department to provide our guests as well as our team with a safe, reliable, and aesthetically pleasing fleet.
Qualifications
Red Seal Truck & Transport
Prior Management experience
Prior computer and software experience
Responsibilities
Manages and leads all areas of the shop surrounding the amphibious vessels, Mechanics, Apprentices, and the building itself.
Leads the maintenance of Transport Canada Inspected Passenger Amphibious Vessels in a manner that ensures the Safety and Security of the Crew, Enjoyment of the Passengers, and Respect for the Environment.
Leads recruiting, hiring, interviewing, scheduling, and maintaining of a full maintenance team.
Responsible for and leads all administrative tasks required in the Harbour Hopper Shop.
Leads maintenance software.
Leads the annual inventory audits.
Leads the cleanliness, organization, and safety of the shop.
Contributes to and leads a positive work environment.
Assist in completing annual repair and maintenance budgets.
Duties at times will also include painting, cleaning, lubing, and checking all oil and fluid levels.
Adhere to all company policies and core values.
Ensures a clean and safe work area is maintained.
Work with and coordinate external contractors, vendors, and suppliers.
Assists with any tasks necessary to provide exceptional customer experience and mechanical reliability.
Works weekends and evenings as needed during the operational season.
Be on call during all operational hours.
Reports to the Director of Marine Operations
Performs other duties as assigned.
A successful candidate must demonstrate the following skills and abilities:
Must work by and demonstrate company core values.
o We Do the Right Thing - Always
o We Step Up and Own It
o We Communicate Clearly and Honestly
o We Work as a Team
o We Find a Better Way
o We Exceed Expectations
Must work by and demonstrate company core purpose.
o To Create Exceptional Experiences to Enrich the Lives of our Team, Customers and Communities
Must have a preventative repairs mindset rather than a break-fix.
Must have a "do it right always" mindset. Never cut corners on repairs, safety, and service.
Must have a high level of organizational and cleanliness skills.
Must have a positive attitude and lead a positive work environment for all.
Must be proficient in using computers and software.
Benefits
Paid vacation
RSP matching
Health benefits
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