Medical Office Assistant

Job Description

Job Description

Supporting the physician, the Medical Office Assistant is responsible for planning and monitoring the daily organization of the clinic/office and providing secretarial support to the physician(s) in their clinical practice, academic and research responsibilities. This includes but is not limited to answering telephones and contacting patients, general reception duties, scheduling of patient appointments, liaising with other medical and health professionals to facilitate patient referrals.

Rate of Pay: $27.54 - $34.42

Hours of Work: TBD

QUALIFICATIONS:

·         Successful completion of a two (2) year community college Medical Office Administration diploma or equivalent combination of education, training, and experience as determined by the physicians

·         Minimum one (1) year recent, related experience in a busy medical consultant’s office

·         Computer software skills such as computer, software skills such as Microsoft Suite, patient registration, scheduling programs and Cerner

·         Demonstrated knowledge of medical terminology

·         Demonstrated proficient knowledge of OHIP billing procedures

·         Demonstrated proficient general bookkeeping and accounting skills

·         Ability to organize and prioritize effectively and accurately in a setting of competing demands

·         Demonstrated excellent communication skills (both verbal and written)

·         Demonstrated ability to work independently with minimal supervision and as an effective team member in a multidisciplinary environment

·         Demonstrated problem solving and decision-making skills

·         Ability to identify and bring forward to physician any issues/items/concerns

·         Ability to maintain confidentiality and be empathetic and sensitive to patient needs, as per hospital policies

·         Demonstrated knowledge of and commitment to the principles of patient and family centred care

·         Demonstrated knowledge of and commitment to patient and staff safety at LHSC

·         Demonstrated ability to attend work on a regular basis