Ups Customer Operations Manager

Shape customer operations at UPS in Burlington, Ontario, directing complex accounts, service delivery, and inventory distribution on-site.As Distribution Manager, you will lead successful customer operations across multiple facilities with large employee populations. The work includes monitoring client volume, maintaining contract compliance, and supporting revenue-plan performance. UPS requires high-volume warehouse or manufacturing experience, operations management with P&L responsibility, and strong communication, problem-solving, and multitasking skills.Key Responsibilities:
Develop and execute account plans for complex customersProvide customer service and participate in account reviewsResolve operational problems and coordinate special projectsOrganize and structure teams or departmentsDirect activities across multiple facilities and accountsRequirements:
Five to seven years in high-volume warehouse or manufacturing operationsThree to five years of P&L operations management experienceManagement experience with multiple accounts or facilitiesExcellent verbal and written communication skillsExperience with implementations or systems customizationUse customer operations leadership, account planning, and problem-solving skills to manage UPS distribution performance in Burlington.
#J-18808-Ljbffr