Contract

Position:Senior Data Security Support Specialist
Job ID#: DXC1 - DSSP
Duration: 12 Months
About the RoleWe are seeking a highly skilledand experienced Senior Data Security Support Specialist to join our team. Thisrole focuses on providing advanced support for the Data Security modules ofMicrosoft Purview, Symantec DLP or WIZ Data Security Posture Management. Theideal candidate will have a deep understanding of data governance, dataprotection, and compliance, and will be responsible for ensuring the securityand integrity of our data assets.
Key Responsibilities
Provide Expert Support
: Offeradvanced technical support for Microsoft Purview Data Security features,Symantec DLP solutions, and Wiz platform, including data classification,data loss prevention (DLP), data encryption, troubleshooting complextechnical issues, and deployment guidance.
Policy Management:
Develop,implement, and manage DLP policies to protect sensitive data and ensurecompliance with regulatory requirements.
Incident Management
: Respondto and resolve complex data security incidents and issues, ensuringminimal impact on business operations. Manage DLP incidents, includinginvestigation, analysis, and remediation. Address technical issues toensure high levels of customer satisfaction.
Compliance and Governance
: Ensurecompliance with data governance policies and regulatory requirements,providing guidance on best practices for data security and DLP policies.
Monitoring and Reporting
:Implement and maintain monitoring solutions to track data security metricsand generate reports for stakeholders. Monitor DLP systems and alerts toidentify potential data breaches or policy violations. Measure customers’achievement of key performance indicators and report those both internallyand externally.
Collaboration
: Work closely with IT,security, and compliance teams to develop and implement data securitystrategies and solutions, ensure the effective deployment and operation ofDLP solutions, and serve as the primary liaison for technical questions orescalations. Collaborate with Engineering and Support teams to resolvetechnical escalations quickly and efficiently.
Documentation:
Create and maintaindetailed documentation of data security processes, procedures,configurations, DLP configurations, policies, and procedures. Maintaincomprehensive documentation of support interactions and solutionsprovided.
Training and Knowledge Sharing
: Conducttraining sessions and workshops to educate internal teams on data securitybest practices, Microsoft Purview features, DLP best practices and usage,and Wiz platform features. Contribute to workshops aimed at helpingcustomers unlock the full value of the data security platform they havechosen.
Continuous Improvement
: Stayup-to-date with the latest developments in data security, MicrosoftPurview, DLP technologies, and Wiz platform. Proactively suggestimprovements to enhance data security and protection. Continuously monitornews related to new & emerging cloud security threats and growknowledge of the data security ecosystem.
Qualifications
Experience:
Minimum of 5 years ofexperience in data security, with a focus on Microsoft Purview or similardata protection tools.
Technical Skills:
Proficiency in data classification, DLP, data encryption, and other datasecurity technologies;
Understanding of cloud services, architectures, andsecurity best practices.
Certifications:
Relevant certificationssuch as CISSP, CISM, Microsoft Certified: Security, Compliance, andIdentity Fundamentals, Symantec DLP SCS or similar are preferred.
Problem-Solving:
Strong analytical andproblem-solving skills, with the ability to handle complex technicalissues.
Familiarity
with industry compliancestandards such as GDPR, HIPAA, CCPA, PIPEDA, US State Privacy laws, NISTPrivacy Framework, ISO 27701, etc.
Communication:
Excellent verbal andwritten communication skills, with the ability to explain technicalconcepts to non-technical stakeholders.
Team Player:
Ability to workindependently and collaboratively within a team environment.
About Symbiotic DigitalSymbiotic Digital provides the IT Experts you need thatsolve problems and get things done. See what the top 2% in their fieldcan do for you. (Symbiotic Digital is a division of Symbiotic GroupInc.)
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ServingIT & Business leaders, Symbiotic Digital provides a business system thatenable us to provide the Expert Technical staff needed to solve challengingbusiness and IT problems. IT leaders in the most reputable organizations inCanada have relied on Symbiotic Digital to help them staff difficultassignments with proven Experts uniquely evaluated by our proven QMS- QualityManagement System Staff Development Model. We are a 100% Indigenous ownedcompany.
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