Business Solutions Analyst (Shopify)

This competition is open to all applicants;
however, internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.Location
This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.The Business Solutions Analyst (BSA) for Shopify supports and enhances the University of Alberta’s enterprise e-commerce ecosystem, which generates over $8 million annually. Reporting to the Manager of Enterprise Asset Systems within Enterprise Applications, this position works closely with campus store administrators, colleges, faculties, and departments to implement, manage, and continuously improve online storefronts using Shopify+, a leading enterprise-level e-commerce platform.The BSA ensures university-operated online stores are well-designed, compliant, and optimized to protect and grow a multimillion-dollar revenue stream. Core responsibilities include storefront configuration, multi-location inventory management, order workflow support, and advising on product presentation and operational best practices. The role also provides practical training and resources to empower store administrators to operate independently and adopt evolving Shopify+ capabilities effectively.Beyond Shopify+, the BSA contributes analytical and technical expertise to Enterprise Applications initiatives that enhance institutional operations. This includes analyzing business processes, identifying system requirements, and implementing solutions that align with strategic priorities.This role requires a collaborative problem-solver with technical knowledge, business acumen, and a client-service mindset. The BSA proactively identifies opportunities to improve business processes, safeguard sensitive data, and strengthen the university’s e-commerce presence - directly supporting sustainable revenue growth.
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