Sales Representative

Who We Are

Richcraft Homes is a renowned, successful Ottawa Real Estate Corporation with more than a 40 year history in home and high rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property management.

Richcrafts purpose is to provide a distinctive, sought after product that delivers value and award-winning designs, with a commitment to customer satisfaction that surpasses every expectation. At Richcraft, we are purpose-inspired, detail oriented and driven.

Why Richcraft? 

Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our communities, and our homeowners. At Richcraft, we feel privileged to build dream homes for our clients.

Richcraft is passionate about professional growth, development and long-term career excellence of its employees. In return for your hard work and dedication, you will be rewarded with a competitive salary and a full range of benefits including:

• Generous Health and Dental Plan
• Group Retirement Planning with Company Match
• Employee Wellness Program
• Referral Program
• Employee Assistance Program
• Long-Term Employment
• Opportunities for Growth

The Role

Reporting to the Vice President of Sales and Marketing, the New Homebuilder Sales Representative will be responsible for helping potential homebuyers find the right home by presenting knowledge of Richcraft products. The Sales Representative will work closely with prospective buyers, guiding them through the process of purchasing a new built home with Richcraft. Your primary objective will be to achieve sales targets while providing exceptional customer service and fostering positive relationships with clients.

In this Role you will

• Conduct tours of model homes and showcase homes, highlighting their features, amenities, and customization options.
• Conduct follow-up calls and meetings to address any questions or concerns and provide regular updates on construction progress.
• Resolve customer issues or complaints in a timely and professional manner.
• Monitor Ottawa’s demographics and amenities (school, local business, parks, etc.), market trends, competitor activities, and customer feedback to identify opportunities for improvement and adjust sales strategies accordingly.
• Visit other builders in the same area and prepare Competition Analysis’ monthly.
• Ensure that models and existing homes are well maintained and notify head office for any improvements or touch-ups that may need to be done.
• Write Agreements of Purchase and Sale with the purchaser, verifying design, lot, upgrades and closing dates.
• Prepare all required paperwork and review that paperwork with the homebuyer from Point of Sale to After Closing.
• Liaison with other departments including Site, Architecture, cost administration and the Design Centre when needed to ensure accurate information is communicated to homebuyers and potential homebuyers.
• Attend the head office on a regular basis for pick up and drop off paperwork/supplies and participate in meetings.
• Responsible for self-development while taking a high level of interest in knowing and understanding Richcraft’s products and policies.

What you bring

• Previous experience in sales, preferably as a new builder or Condo Sales Representative.
• Excellent interpersonal skills.
• Strong organization and attention to detail.
• Ability to handle confidential information with tact and discretion.
• Ability to communicate quickly and concisely in a verbal and written format
• Computer proficiency with MS Office including Outlook, Word, Excel skills, with the ability to analyze and compare data.
• Valid Driver’s Licence is required.

Salary: $50,000 plus commissions

Our recruitment process is fair and transparent. We use an AI tool only for the initial screening to match resumes with job requirements. All interviews and final hiring decisions are made by the hiring manager and our HR team. AI does not make any hiring decisions.

Richcraft is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide accessible candidate experience. If you need accommodation during the application or interview process, please contact us and we will work this you to meet your needs.