Vendor Manager Ii (It Sourcing)

Work LocationToronto, Ontario, Canada
Hours37.5
Line of BusinessProcurement & Sourcing
Pay Details$81,600 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job DescriptionOur Technology strategy is transforming the face of our technology teams, our ITSS shared services capabilities, and the experience of our customers and colleagues. As we accelerate our journey to the Cloud, build Enterprise level Platforms, and transition to the Next Evolution of Work (NEW), we will require a significantly strengthened focus on third party solutions that fit with our target state. Our ability to enable a more strategic approach to engaging third parties, in lockstep with our business strategy, and in collaboration with our SSG and TPRM colleagues, will serve as a critical enabler to unlocking business value.
ITSS Vendor Management organization is mandated to:
Deliver a portfolio aligned vendor management support model for our CIO’s and business leaders
Introduce a dedicated focus on managing relationships, and optimizing value with our strategic Enterprise Technology vendors, who have relationships across multiple CIO’s and ITSS business leaders
Support enablement of our NEW operating model, through integrated business/technology coverage of common vendors
Enable strengthened focus on operational oversight, third party governance, and value delivered for our broader list of ‘business critical’ vendors
Drive accelerated focus on vendor management process transformation and capability build, including pursuit of transformational 3rd party strategies to drive vendor consolidation, and a shift to next generation managed services models
We leverage industry standards, TD Best Practices, Risk and Compliancy Frameworks as well as Expense Policies to apply appropriate Governance to our portfolio of vendors. Our accountabilities include Spend Governance, Supplier Risk Management, Vendor Strategy and Traditional Vendor Management. Our team is comprised of seasoned;
vendor management experts aligned to CIOs.
About this roleUnder the leadership of AVP for Strategic Technology Vendors and Enterprise Technology, Strategic ITS Vendor Portfolio team will bring a ‘One-TD’ approach to our strategic Enterprise Technology and high risk vendors who have relationships across multiple CIO’s and business leader portfolios.
Reporting to the Vendor Manager III for Strategic ITS Third-Party Management Portfolio, the successful candidate will drive best in class vendor management and governance through all stages of the third-party management lifecycle, in alignment with relevant TD frameworks/methodologies and in support of business and enterprise objectives, with a focus on:
Support strategic ITS vendor portfolio and governance models for major Telco vendors and future managed service engagements as applicable
Working closely with the Managed Service VM to support the existing Telco relationships with Canada’s top Telecom service provider
Maintain book of records and act proactively to initiate contract negotiations to avoid any last-minute surprises
Manage BAU day-to-day activities and governance processes (e.G., approval process for contract, monthly/quarterly/semi-annual governance meetings) as per the Vendor Management Policy and Handbook
Drive vendor negotiation for the business owner in collaboration with Strategic Sourcing and various other internal partners
Act as trusted advisor for business & finance stakeholders related to portfolio
Provide VM support for business partners to develop business cases and deliver contract renewal execution / special projects to optimize ITS vendor spend
Support ongoing financial management via Ariba/Shopwise for the assigned contracts including end-to-end process to support vendor invoice validation and payment
Liaise with internal business partners and stakeholders to align vendor performance to TD’s business objectives and priorities
Manage vendor performance scorecard, dashboard reporting and governance meeting presentation material targeted for the senior executive audience
Problem & issue management;
escalation within vendor governance models
Drive continuous improvement independently with minimal supervision
Liaise with audit/compliance partners to maintain or reduce ITS’s risk posture through Supplier Risk Management practices
Lead partnership with sourcing, line of business and different risk group to complete
Education/AccreditationsCollege / University with emphasis on engineering or finance disciplines, and/or equivalent work experiences.
Job RequirementsWhat can you bring to TD?Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:
Experience in communicating and reporting with executive audience (e.G., VP-level & above executives) – MUST HAVE
Experience working with Microsoft Office suite (Word, Excel, PowerPoint, Outlook, MS Teams), Ariba, Coupa - MUST HAVE;
Prior vendor management experience with Network and Telecom vendors - Nice to have
Prior cost reduction experience in an IT environment with strong negotiation and influence skills
Passionate for technology, understands market / industry trends and issues for IT infrastructure
Ability to develop commercially beneficial relationships with vendors
Proven ability to collaborate across a large organization to effectively realize outcomes
History of making an impact to execute on strategies and delivering superior results in both the short and long term
Strong influence and persuasion skills – gets people to change position or course of action through conversations and debate
Highly flexible and able to quickly adapt to changing priorities
Ability to multi-task and manage multiple team and client demands concurrently.
Excellent customer service orientation and a professional approach
Inspire a positive work environment and help champion quality, innovation, teamwork, and service to the business.
Learn voraciously, stretch your thinking, share your knowledge, and educate others.
Communicate and collaborate with both technical and non-technical professionals.
Cultivate winning relationships by building trust with business and technology partners.
Share our commitment to productivity, effectiveness, and operational efficiency.
Embrace change and witness amazing things happen – from the inside
Who We AreTD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
base salary
variable compensation
health and well-being benefits
savings and retirement programs
paid time off
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