Solutions Engineer

At bolt, we're on a mission to revolutionize the insurance landscape by seamlessly connecting people with the protection they need, precisely when they need it. As the world's most internationally scaled insurtech, we operate across more than 35 markets on four continents, collaborating with over 100+ leading insurers and a diverse array of business partners.
By embedding insurance solutions into everyday experiences, we’re making protection more accessible and intuitive for millions worldwide. Join us in shaping the future of insurance, where technology, innovation, and expertise converge to close the protection gap and enable proactive risk assessment and mitigation.
In this position, you will…Build and maintain the backend platform and technical integrations that power device protection programs for leading retail and technology partners. This is a hands-on engineering role focused on backend development, AWS infrastructure, platform reliability, and solving technical challenges with external partners.
You will be responsible for…
Design, build, and maintain integrations with device repair partners and client systems, including REST APIs, file-based enrollment, webhooks, and notifications.
Maintain the performance and reliability of APIs and databases by investigating alerts, profiling and optimizing queries, and preventing recurring issues.
Provide day-to-day production support by responding to alerts and client or partner issues, triaging and diagnosing problems, restoring service, and communicating status.
Contribute to the AI-assisted claims process, including prompt design, guardrails, retrieval from the policy knowledge base, and investigation of inaccurate or inconsistent outputs.
Maintain and improve AWS infrastructure and engineering practices, including containerized services, networking, security configuration, dependencies, images, and database schema migrations.
Lead technical discussions with clients and external partners, presenting findings and recommendations to both technical and non-technical stakeholders.
For you to be successful……we expect you to be able to demonstrate the following key competencies:
Technical expertise – applies backend engineering, database, and cloud infrastructure knowledge to build and support production systems.
Problem solving – investigates complex technical issues, identifies root causes, and develops reliable solutions.
Ownership and accountability – independently drives assigned work through implementation, support, and resolution.
Communication – explains technical concepts clearly and works effectively with clients, vendors, and internal stakeholders.
Collaboration – works constructively with internal teams and external engineering partners to deliver effective solutions.
You will require the following qualifications and skills
Typically 6+ years of experience building and supporting production backend systems;
equivalent hands‑on experience demonstrating senior‑level capability will also be considered.
Strong C#/.NET skills preferred, or experience in an equivalent typed programming language with the ability to become productive in C#/.NET quickly.
Strong PostgreSQL or comparable relational database experience, including schema design, query tuning, and safe database migrations.
Hands‑on cloud infrastructure experience, preferably AWS, including containerized services such as ECS/Fargate, networking, IAM, and security configuration. Azure experience may also be transferable.
Experience designing, building, and troubleshooting API integrations or other third‑party system integrations.
Experience supporting production applications, diagnosing technical issues, and improving system performance and reliability.
Clear written and verbal communication skills, including the ability to explain technical findings and recommendations to non‑technical audiences.
Experience with AWS CDK, Entity Framework Core, React/TypeScript, AWS Bedrock, LLM‑backed features, fraud or sanctions screening, payments or subscription billing, or multi‑tenant SaaS is an advantage.
Diversity and InclusionAt bolt, we are diverse and inclusive. We value each person's unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status, or any legally protected status. Everyone belongs. And because everyone’s different, we’re also flexible in the ways we work, so each person can bring their best efforts every day.
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