End User Support Technician

Themesoft Inc. is a global IT solutions provider and a Woman‑Owned Minority Business Enterprise headquartered in Dallas, TX. With a strong presence across the US, Canada, India, Singapore, and Brazil, we specialize in digital transformation, consulting, and workforce solutions across diverse industries.

We are currently looking for a tech-savvy and results-driven professional for one of our leading clients. If you’re passionate about technology and looking to grow in a dynamic, fast-paced environment, this could be the perfect fit for you!

Position: End User Support Technician

Location: Mississauga, ON – Onsite

6+ months

Job Description/ Responsibilities

The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service. The position is based in the office, with no travel requirements, and operates during day shifts

Skills required for this role

1. Strong understanding of desktop/laptop/mobile device support principles and practices

2. Excellent communication skills

3. Flexibility to support users in office as well as Factory floor where applicable.

Team size, direct reports, key deliverables, unique selling points, additional qualifications, team culture etc.

Client facing role. Requires good communication skill and excellent Customer Support attitude;

Manage inventory of desktop hardware and software, ensuring availability and proper functioning.

Regards,

Parthasarathy K

Lead Recruiter

Work: View phone number on canada.jobradars.com Ext: 306,Direct: View phone number on canada.jobradars.com

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