Ai Customer Experience Product Manager

Enercare Inc.

Lead customer experience innovation at Enercare in Markham, Ontario, combining AI product management, data analysis, and cross-functional delivery.This regular, full-time position serves as the primary business owner for current and future AI-powered customer interactions across inbound and outbound channels. You will partner with Technology, Operations, Legal, Privacy, Security, Marketing, and vendors. Your work will guide conversation design, automation controls, launches, measurement, and responsible operations.Key Responsibilities:
Own product prioritization and connect decisions to business outcomesEstablish KPIs and use performance data to diagnose underperformancePartner across functions to deliver and operate AI experiences responsiblyGuide conversation design, rules, escalation paths, and automation controlsLead readiness, risk management, measurement, and post-launch monitoringRequirements:
Three to five-plus years in product or customer-facing technology rolesExperience using customer behaviour and qualitative feedback for decisionsAbility to manage priorities, trade-offs, and delivery outcomesStrong communication and cross-functional stakeholder management skillsAnalytics tools such as GA4, Application Insights, or Power BI are assetsApply customer experience product management and AI analytics to shape responsible digital interactions at Enercare.
#J-18808-Ljbffr

Apply

Vacancy posted 1 hour ago

Similar jobs that could be interesting for youBased on the Ai Customer Experience Product Manager in Winnipeg, MB vacancy

Product Manager, Fintech & Customer Experience
...Canada is seeking a Principal Associate, Product Management to lead software product initiatives, drive roadmap prioritization, and own customer outcomes. The role emphasizes data-... ...on delivering secure, scalable digital experiences. The team operates in a hybrid model with...
Suggested
Work at office
Capital One Canada
Winnipeg, MB
1 hour ago
Customer Experience Associate
...defining features of the colleague experience at TD. Our compensation... ...lasting relationships with our customers by performing a broad range... ...information and advice on services, products, and solutions to existing or... ..., planning and time management skills to work in a fast-paced...
Suggested
Full time
Work from home
TD
Winnipeg, MB
6 days ago
Senior Product Manager, Ai Agent Experience
Acquia is seeking a Senior Product Manager for Acquia Agent Experience. You will shape the product vision and drive the roadmap to empower an AI agent to perform tasks on our platform, within governed permissions and audit trails. This builder role requires prototyping with...
Suggested
Webhosting
Winnipeg, MB
1 hour ago
Product Owner (Customer Experience)
$5000 per month
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Owner (Customer Experience) based in Canada. We are looking for a hands-on Product Owner to take ownership of the end-to-end customer...
Suggested
Long term contract
Full time
Remote work
Home office
Jobgether
Winnipeg, MB
1 hour ago
Customer Experience Manager
$105k - $120k per year
...have a passion for delivering exceptional customer experiences and leading teams to success? Are you... ..., is adding a Customer Experience Manager to the team. This position will be located... ...manufacturing, construction, building products, or related industries is considered an...
Suggested
Long term contract
Temporary work
Work at office
Local area
ASSA ABLOY
Winnipeg, MB
1 hour ago
Vp, Ai-Driven Customer Experience
Fullscript is seeking a Vice President, Customer Experience to define and lead the next generation of... .... You will design and scale a modern, AI-first CX blending human expertise with automation... ...Chief Customer Officer and influence Product, Operations, and Technology, building a...
Fullscript
Winnipeg, MB
1 hour ago
Ai Product Experience Designer
Use AI-powered tools to advance product design at Tata Consultancy Services, accelerating research synthesis, prototyping, and innovation. Create digital experiences that serve users and business goals.This Senior Product Designer role focuses on AI-enabled user experiences...
Tata Consultancy Services Limited
Winnipeg, MB
1 hour ago
Ai Product Experience Designer
Shape intuitive, human-centered AI products through UX design and rapid prototyping for experiences ready to reach the market.This Experience Alchemist role focuses on designing AI products, agents, and workflows. You will turn complex AI into simple user journeys through interaction...
XIYX
Winnipeg, MB
1 hour ago
Head Of Digital Product & Customer Experience
...a senior digital leader to influence the future of its customer experience and digital products. You will partner with senior technology, analytics, marketing... ...in digital product or CX, strong stakeholder management, data-driven decision making, and experience with Agile...
Altis Technology
Winnipeg, MB
1 hour ago
Customer Experience Associate - Fixed Term Contract
...defining features of the colleague experience at TD. Our compensation... ...lasting relationships with our customers by performing a broad range... ...information and advice on services, products, and solutions to existing or... ..., planning and time management skills to work in a fast-paced...
Contract work
Fixed term contract
Work from home
TD Bank
Winnipeg, MB
4 days ago
Customer Programs Manager
...bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior... ...SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company... ...or communications or related business experience. Mid Professional with 5+ years of...
Long term contract
Full time
Contract work
Summer holiday
New Flyer
Winnipeg, MB
15 days ago
Customer Experience/Operations Manager
...automotive parts and accessories. We’re looking for a Customer Experience & Operations Manager to lead and improve our Order Status and Returns customer... ...service team.Establish clear KPIs and expectations for productivity, quality, response times, resolution times, and...
Work at office
Immediate start
Remote work
Monday to friday
Partsengine
Winnipeg, MB
1 hour ago
Manager, Customer Experience & Transformation
...WestJob Family Group:Strategy & ChangeRole Summary The Manager, Customer Experience & Transformation puts the customer at the centre of process... ...process transformation across business/groups to deliver productivity savings and a better customer and employee experience.Resolves...
Shift work
Bank N.A.
Winnipeg, MB
1 hour ago
Product Manager, Measurement Experience
MissionAs a Product Manager, Measurement Experience, you will own the end-to-end design and delivery of Vantage's measurement and reporting surface. You... ...work closely with retailer data partners, engineering, and customer success to make measurement a competitive strength....
Internship
Local area
Remote work
Home office
Flexible hours
Vantage
Winnipeg, MB
1 hour ago
Ai Product Manager
Job Description We are seeking an experienced AI Product Manager to own the strategy, prioritization, delivery, adoption, and measurable business... ..., this role will ensure that AI capabilities solve the right customer and employee problems and are delivered as trusted, usable,...
Insight Global (United States)
Winnipeg, MB
1 hour ago
Ai Product Manager
...determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role,... ...as well. About The RoleOur growing team is looking for an AI Product Manager! At Intact Lab, we are committed to delivering innovative...
Long term contract
Flexible hours
Intact
Winnipeg, MB
1 hour ago
Ai Product Manager
$96.03k - $153.64k per year
We are hiring an AI Product Manager, IT Applications & QA! Job Details Reporting To: Assistant Vice President IT, IT Applications & QA... ...product squad that is accountability for AI assisted underwriting experience. Working in a three in a box partnership with the...
Full time
Part time
Work at office
First National Financial
Winnipeg, MB
1 hour ago
Customer Experience Manager In Gaming
Shape exceptional customer interactions at DigiOutsource as a Customer Relationship Manager. Focus on high-value accounts and deliver unparalleled experiences in the online gaming landscape. DigiOutsource, part of the Super Group family, is looking for a Customer Relationship...
SuperGroup International
Winnipeg, MB
1 hour ago
Customer Experience Transformation Manager
Shape customer experience transformation at BMO through NPS analysis, process design, and continuous improvement in Toronto. Turn friction into measurable progress.As Manager, Customer Experience & Transformation, you will analyze complaints, surveys, incidents, operational...
Bank of Montreal
Winnipeg, MB
1 hour ago
Customer Experience Branch Manager
Shape legendary customer experiences as a Rentokil Branch Manager, developing leaders and strengthening branch performance. The position includes staffing, financial analysis, travel, and rotating off-hours coverage.This Branch Manager role oversees district guidance and change...
Rentokil North America
Winnipeg, MB
1 hour ago
Bilingual Customer Experience Manager
Support customer loyalty and retention through bilingual English/French service leadership. This remote Toronto-based position manages escalations and customer experience issues.The Customer Service Manager Canada supports internal and external customers while keeping the contact...
Remote work
Activewear, LLC
Winnipeg, MB
1 hour ago
Ai Customer Growth Manager
...Telehealth, we put all the tools in our customers' hands for success. We are a rapidly... ...Customer Growth at Bask Health is AI-first, data-driven, and focused on... ...re looking for an AI Customer Growth Manager who combines commercial experience, an entrepreneurial mindset, and...
Weekend work
Bask Health
Winnipeg, MB
1 hour ago
Sr. Customer Experience Manager (Us)
$113k - $126k per year
...safe and secure recruitment experience for all candidates. We are... ...human-firstand accelerated by AI to create meaningful and lasting... ...a catalyst for creativity, productivity, and thoughtful decision-... ...Position Summary:The Senior Customer Experience Manager will work...
Long term contract
Temporary work
Work at office
Remote work
Flexible hours
PointClickCare
Winnipeg, MB
1 hour ago
9494 | Customer Experience Manager (M/W/D)
...suchen wir für eine direkte Vermittlung zu unserem Kunden eine/n CX-Manager (m/w/d). Ihre Aufgaben Erste Ansprechperson für unsere... ...Vertrieb Ihr Profil Erste Erfahrung (1-2 Jahre) im Bereich Customer Support oder Customer Success, idealerweise in einem...
iPAXX Nord GmbH
Winnipeg, MB
1 hour ago
Risk Experience Product Manager
Redefine risk friction at Mercury through customer empathy, product strategy, and analytics that protect users without... ...unnecessary disruption.This senior product management role focuses on fraud prevention and seamless banking experiences. You will understand customers, accounts,...
Mercury
Winnipeg, MB
1 hour ago
Product Manager Server Experience
...anywhere in Canada with a dedicated engineering squad.As a Product Manager on the Server Experience and Fulfilment team, you will own a consequential... ...evidence capture and verification workflowsDecide where app, AI, automation, and specialists fitImprove dispatch, job pricing...
Remote work
Proof
Winnipeg, MB
1 hour ago
National Manager, Customer Experience Strategy
...technology is helping transform how we experience the road. At Belron Canada , the home... ...our team feels empowered. As National Manager, Customer Experience, you will be the architect... ...insights into stronger engagement with our products and services at every touchpoint....
Remplacement
Work from home
Home office
Belron Canada inc
Winnipeg, MB
1 hour ago
Retail Meat Manager Customer Experience
Shape an engaging meat shopping experience with exceptional product knowledge, merchandising discipline, and leadership focused on customer loyalty.The Meat Manager leads a department that serves customer needs while supporting sales and profit. Responsibilities span staff selection...
Thrifty Foods
Winnipeg, MB
1 hour ago
Contract Product Designer — Fan Experience & Ai
...& Entertainment (MLSE) is seeking a hands-on contract Product Designer to shape the digital experiences fans use to follow, attend, shop for and connect with... ...the Digital Experiences team, working side by side with designers, product managers, engineers, data, #J-18808-Ljbffr
Contract work
Maple Leaf Sports & Entertainment
Winnipeg, MB
1 hour ago
Product Manager Learner Experience
Shape learner experiences at Studdy as a Product Manager in Vancouver or Toronto, using product discovery and analytical skills daily.You will own product... ...before visa applicationBring roadmap ownership, customer insight, and analytical communication to Studdy’s learner...
Studdy
Winnipeg, MB
1 hour ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Ai Customer Experience Product Manager. Be the first to apply!