Guest Experience Advisor
Part-time
McArthurGlen UK Ltd
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
Job Description
We are currently hiring for our Guest Experience team at McArthurGlen Designer Outlet Vancouver.
This is a permanent 30-hour-per-week position, working 5 days on a rota basis.
This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving.
Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres.What You’ll Be Doing...
- Actively engage with guests, addressing inquiries and resolving any issues.
- Embrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach.
- Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
- Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand.
- Ensure accurate and timely completion of all administrative tasks, such as online gift card orders.
- Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information.
- Promote a collaborative working environment, prioritising the guest in all endeavours.
For a detailed description of the responsibilities, see the job description
Qualifications
• Possess exceptional people skills and genuinely enjoy exceeding guest expectations.
• Thrive in a fast-paced setting with customer facing and admin task.
• Be proactive and able to make things happen.
• Have proficient IT skills including email, Word and Excel.
• Have fluent proficiency in English and Mandarin.
• Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis.
#LI-RT1
Additional Information
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact View email address on jobs.smartrecruiters.com
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Advisor in Richmond, BC vacancy
$32 per hour
...only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling... ...a clean, comfortable space, and be a part of creating memorable experiences for them. What you will be doing: Clean all assigned guestrooms...SuggestedHourly payPermanent employmentFull timeWork at officeLocal areaWorldwideShift work- ...Description POSITION SUMMARY Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take...SuggestedFull timeManual labor
- ...hear from you. You will be responsible for greeting and serving guests, crafting and serving a variety of wine, high-quality cocktails... ...ambassador for Baan Lao, committed to providing an exceptional customer experience. o Create a pleasant, welcoming, and respectful environment for...SuggestedHourly payFull timePart timeLocal areaImmediate startShift work
$43k - $50k per year
...POSITION OVERVIEW As an Advisor, Auto Insurance, you will play a key role in our team of dedicated insurance professionals, delivering personalized services and experiences to clients at our branches. This role offers the opportunity to leverage your customer service skills...SuggestedFull timeWork at office$60k per year
Beauty Advisor – Le Labo | Vancouver International Airport Join Le Labo – Where Luxury Meets Craftsmanship If you're passionate about fragrance, storytelling, and creating meaningful client experiences, Le Labo offers a career unlike any other. Join one of the world's most...SuggestedWeekly payLong term contractFull timePart time- ...combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-...Full timeFreelanceNight shift
- ...consumer feedback. We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences. Role Overview We’re inviting individuals from all backgrounds, including those searching for call centre agent roles, to...Part timeCasual workRemote workWork from homeFlexible hours
- ...equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time...Part timeWork from home
- ...will serve as a trusted and knowledgeable advisor who assists customers in selecting... ...Responsibilities Customer Engagement & Styling • Greet guests warmly and confidently, demonstrating... ...decisions and ensure a seamless checkout experience. • Reinforce and celebrate customer...Minimum wageSeasonal workLocal areaFlexible hoursShift workNight shift
$21 - $25 per hour
...Country Club has an entrepreneurial, energetic , and professional team that loves meeting new people and providing an authentic Guest experience . We’re looking to add a motivated , charismatic, and friendly Event Supervisor to our team! If this sounds like you, we’d...Hourly payFull timeContract workFlexible hoursWeekend workAfternoon shift- ...information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests... ...Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No...Full time
- ...ensure dishes are executed correctly, on time and delivered to guests with perfection. They are the epitome of precision and efficiency... ...people person who takes pride in delivering an exceptional guest experience A team player who will work closely with our Chef and...Part timeFlexible hours
$18.25 per hour
...Server Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests . Servers are responsible for the accuracy of the...Hourly payWork at officeLocal areaFlexible hours- ...Responsibilities include taking food and beverage orders, serving guests, setting up and cleaning tables, operating the POS system,... ...seating guests, and ensuring every customer has an enjoyable dining experience. REQUIREMENTS: • Minimum 4 years of serving experience •...Permanent employmentFull timeShift work
- ...We are currently seeking individuals with 1 -2 years of serving experience with weekend availability. Our Servers provide exceptional dining... ...by creating genuine and sincere connections with our guests. They are a part of a dynamic service team that works together to...Flexible hoursWeekend work
$18.25 per hour
...responsible for creating our delicious menu items perfectly every time for every guest. Cooks are responsible for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They also believe in championing a fun and safe...Hourly payWork at officeLocal areaFlexible hours$71.56k - $93.53k per year
...together people, places and cargo while ensuring a safe and efficient experience for everyone. Passenger Experience is an integral part of YVR,... ...service excellence, operational expertise and ensuring every guest arriving, departing or connecting through YVR has a welcoming...Permanent employmentFull timeWork at officeFlexible hoursShift work$70k per year
...only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling... ...leave Competitive salary starting at $70,000, commensurate with experience Eligibility for Leadership Incentive bonuses Job...Permanent employmentFull timeWorldwide- ...with an undeniable work ethic. They are individuals who are passionate about the culinary arts and want to ensure an exceptional guest experience. Their dedication creates a strong foundation for a successful and thriving kitchen. YOU ARE: An organized and efficient team...Full timeFlexible hours
$70k per year
...only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling... ...leave Competitive salary starting at $70,000, commensurate with experience Eligibility for Leadership Incentive bonuses Job...Permanent employmentFull timeWorldwideNight shift- ...sales, and contributing to departmental performance goals. The Sales Consultant will represent Dilawri’s commitment to exceptional guest experience, product expertise, and a collaborative team culture. This is a Commission Based position. Primary Duties and...Long term contractFull time
- ...Summary: House of Dawn Steakhouse is an upscale dining destination focused on refined service, premium steaks, and a memorable guest experience. We are seeking a professional, experienced server who understands true hospitality, attention to detail, and structured service...Full timePart timeCasual workWeekend workAfternoon shift
$32 per hour
...only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling... ...Overnights Other duties as assigned Qualifications Your experience and skills include: Ability to work cohesively with fellow...Hourly payPermanent employmentCasual workWorldwideShift workNight shift$60k per year
...in their pursuit of delivering perfect service and food to each guest and developing future leaders for their region and organization... ...and recognition programs to create an engaging leader and partner experience Own all back-of-house routines, systems, and procedures to...Flexible hours- 6 MONTHS - 2 YEARS OF SERVICE MANAGEMENT EXPERIENCE IS REQUIRED TO BE CONSIDERED FOR THIS POSITION. WE ARE CURRENTLY SEEKING INDIVIDUALS WITH... ...is their own business. They are accountable for decisions, our guests and our employees, while simultaneously working toward the...Long term contractShift workAfternoon shift
- ...miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests... ...Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory...Full timeBank staffShift workNight shift
$75k per year
...only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling... ...leave Competitive salary starting at $75,000, commensurate with experience Job Description Manager, People & Culture As Manager,...Permanent employmentFull timeLocal areaWorldwide- 1-2 years of Culinary Management experience is required to be considered for this position. Our Sous Chefs are leaders whose passion for... ...leadership, they drive the success of the kitchen, ensuring outstanding guest experiences and upholding the organization's values and goals....Full time
$65k - $70k per year
...Role Lead a Full-Service Concept with Bar: Run a fast-paced, guest-focused restaurant where no two days are the same. Autonomy Meets... ...We’re Looking For Minimum 2 years of General Manager-level experience in full-service dining (bar experience is a plus) Strong...Full timeInternship$18.25 per hour
...Store Manager, Corps Officer(s), volunteers, staff External: Guests, vendors MANAGERIAL/TECHNICAL RESPONSIBILITIES Reports directly... ...gloves when working with unknown contents. EDUCATION, EXPERIENCE AND QUALIFICATIONS: Willingness to develop an understanding and...Permanent employmentFull timeLive outWeekday work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Advisor. Be the first to apply!
Related searches
- network consultant Richmond, BC
- customs consultant Richmond, BC
- resident advisor Richmond, BC
- conseiller aux familles Richmond, BC
- brand consultant Richmond, BC
- organizational consultant Richmond, BC
- conseiller en placement Richmond, BC
- program evaluation consultant Richmond, BC
- writing consultant Richmond, BC
- conseiller accueil Richmond, BC