Remote Customer Success Pro: Drive Adoption & Retention
Jonas Software
Jonas Software is seeking a results‑driven Customer Success Manager to support clients remotely in Canada and the USA. You will drive retention, help clients optimize software usage, and collaborate with sales, product, and development teams to align with vertical needs.
The ideal candidate has 5+ years in customer success, strong communication, and comfort with CRM/CS tools. This role offers a full-time remote work setup with a focus on client outcomes and long-term partnerships.
#J-18808-Ljbffr- ...have seen before. We are looking for a Customer Success Manager to take part in the implementation... ..., and then the successful product adoption across multiple users within the projects... ...Efficiently handle onboarding of new users, driving seamless adoption of the technology, including...SuggestedFull timeFor contractors
- ...Regional Governments achieve success and build sustainable futures... ...! Job Description The Customer Success Manager is responsible... ...supporting their successful adoption, engagement, and ongoing use... ...needs, address risks, support retention, and promote customer value....Remote workFull timeSummer workLocal areaFlexible hoursWeekend work
- ..., we’ve cultivated a devoted customer base of over 1,000 corporate... ...talented Director of Customer Success to scale and lead our Customer... ...and expanding product adoption amongst our B2B customers.... ...gross and net revenue & customer retention metrics (GRR/NRR) proactively...Remote workFull timeWork at officeFlexible hoursShift workNight shift
- ...Job Description The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth by leveraging data, insights, and cross-functional collaboration. This position is responsible for analyzing customer health metrics, identifying trends...SuggestedFull timeImmediate start
- ...Customer Success Associate, North America Hub About Aphex We're the construction coordination... .... We're tackling an industry that drives 10% of global GDP yet has seen productivity... ...work. You're not just supporting software adoption, you're helping North America's biggest...SuggestedFull timeFor contractorsApprenticeshipWork at officeRelocation
- ...environmental benefits of widespread EV adoption. Today, our solutions are deployed in tens... ...for everyone. As a bilingual Customer Success Manager (CSM) , you'll play a critical role... ...consistent, high-quality experience. You'll drive value realization, customer adoption,...Long term contractFull timeContract workWork at office
$100k - $110k per year
...of 550+ employees supports 1,500+ customers—reaching over 14 million employees... ...is looking for a Senior Customer Success Manager to join our team in North... ...to-large enterprises, helping them drive business outcomes, increase platform adoption, and ensure renewals. This role...Long term contractFull timeLocal areaFlexible hours1 day per week- .... The Adventure Ahead As our next Customer Success Manager (CSM), you will be the ultimate... ...strategy, directly influencing customer retention, platform expansion, and long-term satisfaction... ...are met with world-class solutions. Drive Platform Adoption: Consultation-first...Long term contractFull timeFor contractorsWork at officeImmediate startWorldwide3 days per week
$60k - $80k per year
...Customer Success Manager Toronto or Waterloo, hybrid | Full-time | Reports to the Head of Customer... ...they need it The first months. Early adoption, check-ins and quick answers, so... ...tenure Hybrid in Toronto or Waterloo, remote if that's where you do your best work...Remote workFull time- ...Description CUSTOMER SUCCESS MANAGER POSITION SUMMARY: Lead the delivery of Insights Communities while building strong, consultative... ..., multi-tasking, and time management skills · Quickly adopts to changes and new processes · Superior communication and consultative...Full time
- ...intensity, staying close to our customers, and pushing each other for... ...alongside people who share that drive, we'd love to build with you.... ...As an Enterprise Customer Success Manager, you’ll play a critical... ...ensuring our clients not only adopt but also derive maximum value...Full timeWork at office
- ...is growing in North & South America, and we're looking for a Customer Success Manager in Montréal to help our clients get the most out... ...opportunities Identify opportunities to expand and upsell Driving adoption and results: Help clients get up to speed and make the...Permanent employmentFull timeContract workLocal area
$60k - $75k per year
...the future. Job Description As a Customer Success Manager, Mid-Market, your priority... ...opportunities and create successful renewal and retention strategies. Duties and... ...offerings. Customer Success and Product Adoption Use the Customer Success Platform to...Remote workFull timeInternshipWorldwideFlexible hours- ...this role you will be responsible for remotely helping customers deploy our tool, overcoming any unexpected... ...and work from home options Successful candidate must be fluent in Portuguese... ...Monitor customer health, usage, and adoption metrics, and the collection of installation...Remote jobFull timeCasual workWork from homeFlexible hours
- ...global players. The Role As a Customer Success Manager at CEPRES, you will serve as the... ...product depth, hands-on training, technical adoption, and data review. You will own the... ...on training, troubleshooting issues, and driving adoption. Working collaboratively with Account...Full timeLocal area
$70k - $95k per year
...ambitious, and so is our team. The Role The Bioinformatics Customer Success Specialist makes sure every customer gets accurate, timely,... ...precision medicine. Team culture: Enjoy a flexible, remote-friendly team culture along with a competitive salary, benefits...Remote workFull timeInternshipWork at officeFlexible hours- ...frontline teams. More than 13,000 customers , including Duracell,... ...is ours. As the Customer Success Manager (CSM) – Asset Intelligence... ...for helping customers adopt MaintainX’s asset intelligence... ...monitoring, and asset performance. Drive value realization: Help...Full time
- ...Help Ribbon’s customers transform how they hire while building the foundation for Customer Success at one of the fastest-growing AI companies... ...from implementation through adoption, expansion, and renewal. You... ...customers, solving problems, driving implementations, and jumping...Full timeFlexible hours
- ...Role Overview & Key Responsibilities: As Head of Customer Success, you will build, lead, and scale the Customer Success function... ..., Support, and Marketing, working cross-functionally to drive customer value, retention, and lifetime expansion. You will be the client advocate...Long term contractFull timeInternship
$175k - $200k per year
...teams stop managing spreadsheets and start driving strategy. Prophix One™ brings planning,... ...and move faster. As Director, Customer Success, you will lead a high-performing CS team... ...the VP, Customer Success, you will own retention and growth outcomes across the full customer...Full timeInternship- ...Own the customer journey after the sale. As Ribbon’s Customer Success Manager, you’ll help HR and Talent teams successfully launch, adopt, and grow with Ribbon. You’ll be the main point of contact... ...sign, helping them get onboarded, drive adoption across their teams, and achieve...Long term contractFull timeFlexible hours
$80k per year
...recognition fuels performance, and our customers rely on us to help them build workplaces... ...people truly thrive. As a Customer Success Manager I, you’ll be at the heart of that... ...recognition and engagement platform. You’ll drive product adoption, identify growth opportunities, and...Long term contractPermanent employmentFull timeContract workWork at officeFlexible hours$160k - $189k per year
...The Director, Customer Success is a senior leadership role responsible for driving retention, expansion, and long‑term customer value across a strategic Enterprise portfolio of B2B SaaS customers. This role owns excellence in execution—translating strategy into outcomes...Long term contractPermanent employmentFull timeWork at officeFlexible hours- ...2025 , 2024 and 2023 , Float is customer-obsessed, passionate and... ...members feel ownership in our success. Our Product Float is... ...ensuring our customers successfully adopt and maximize the value of... ...working closely with customers to drive strong adoption, mitigate risks...Long term contractFull timeInternshipWork at office
- ...agility, and heart, and we're looking for customer-minded pros who share our passion to... ...are looking for an Enterprise Customer Success Manager (CSM) to join our Sales team... ...accounting firms and enterprise clients, driving deep adoption of Plooto across their client base, and...Remote jobLong term contractFull timeContract workInternship
$102.4k - $128k per year
...As a Senior Customer Success Manager, Partnerships you will join our growing Customer Success organization in a newly created role focused... ...own and manage relationships with a portfolio of customers, driving adoption, retention, growth, and long-term value while serving as a...Long term contractFull timeWork at officeFlexible hours- ...Phylo is looking for a customer-oriented team player to own the post-sales experience for... ...help us figure out what great customer success looks like at an early-stage company. This... ...accounts, with a sharp focus on driving adoption and consumption of Biomni Lab. Build...Long term contractFull timeInternshipWork at office
$150k - $170k per year
...At Redwood, we empower our customers with lights-out automation for... ...for the autonomous enterprise, driving business transformation at the... ...Weather Obsess over Customer Success Work the Problem Be Curious... ...change and measured against adoption outcomes. Connect in-...Full timeLocal area$52k - $55k per year
.... We welcome talented individuals to explore rewarding career opportunities across our diverse teams. Job Summary The Customer Success Representative (CSR) is responsible for managing customer accounts, processing orders accurately, and providing exceptional service...Full time$94k - $118k per year
...to build the future of commerce around customer retention. Known for its relentless product innovation... ...seamless customer experiences that drive customer retention and revenue growth.... ...million shoppers to help brands more successfully set up, manage, and grow their subscription...Remote workLong term contractFull timeInternshipWork at officeImmediate startFlexible hoursNight shift3 days per week
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