Senior Software Developer (OpenText Exstream)

Job Responsibility:

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We are looking for a Senior Software Developer (OpenText Exstream) for our growing team!

What you'll do here:

• Develop system specifications, codify, modify, test and debug computer programs under general supervision, according to planning and determined deadlines.

• Master the technical and business functionalities of the system in order to explain them to other colleagues, while interacting effectively with users.

• Translate requirements into technical specifications/software components.

• Organize and manage production sessions.

• Ensure the design and modeling of programmatic solutions for complex problems to enable the achievement of documented functional and non-functional requirements.

• Review the design as part of deliverables (Code and design quality).

• Develop and support complex components.

• Support and guide the project team in development activities to ensure the quality of the code delivered while respecting project deadlines.

• Write unit and integration tests for each function in which development must be carried out.

• Participate in the implementation of regression testing strategies to improve the stability of application components.

• Provide support and maintenance (level 1) of the application and resolve complex anomalies.

• Work independently.

• Design, develop and maintain Exstream applications to meet the needs of the business and our customers.

• Collaborate with business analysts and stakeholders to collect and analyze requirements.

• Perform systems and programming needs analyzes to identify problems encountered and provide solution proposals including program specifications.

• Implement Exstream development best practices, including templating, scripting, and configuration.

• Optimize, improve and keep existing Exstream applications updated for performance, scalability and maintainability.

• Provide technical leadership and mentoring to junior developers.

What you bring to the table :

• Undergraduate degree in computer science or any combination of equivalent training and experience.

• 8 years of development experience with a focus on OpenText's Exstream solution.

• Proven expertise in the design, development and deployment of Exstream solutions.

• Good understanding of document composition and customer communications management in the insurance field - an asset.

• Proficiency in scripting languages and model design in the Exstream environment.

• Experience integrating Exstream with other business applications and systems.

• Experience with other CCM platforms or technologies (e.g. EngageOne from Precisely) an asset, openness to learning other platforms is essential.

• Knowledge of web services, APIs and database management systems.

• Understanding of data and regulatory compliance requirements.

• Have a spirit of analysis and synthesis.

• Initiative and ability to work under pressure.

• Ability to work in a team and have attention to detail.

• No work experience in Canada required, but you must have authorization to work in Canada.

• Knowledge of French - an asset.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.