Customer Experience Research Analyst
MPAC
Turn customer and operational data into actionable insights as an MPAC Customer Experience Research Analyst with flexible work locations, including remote options.This permanent analyst role suits a customer experience research professional with at least three years of relevant experience. You will apply qualitative and quantitative research, performance measurement, data visualization, and advisory skills. Your work will inform decisions and support service improvement across Ontario communities.Key Responsibilities:
Analyze customer feedback and experience data for trendsConduct qualitative and quantitative research on customer needsTranslate findings into actionable insights and recommendationsMonitor CX metrics and measure outcomes across channelsDevelop accurate dashboards, reports, and CX scorecardsRequirements:
Related post-secondary education in a relevant fieldAt least three years of research or analytics experienceFocus group and performance measurement experienceAdvanced Power BI or Tableau dashboard expertiseExcellent presentation, reporting, and stakeholder communication skillsBring research, analytics, dashboard development, and customer experience expertise to MPAC’s evidence-based improvement initiatives.
#J-18808-Ljbffr
Analyze customer feedback and experience data for trendsConduct qualitative and quantitative research on customer needsTranslate findings into actionable insights and recommendationsMonitor CX metrics and measure outcomes across channelsDevelop accurate dashboards, reports, and CX scorecardsRequirements:
Related post-secondary education in a relevant fieldAt least three years of research or analytics experienceFocus group and performance measurement experienceAdvanced Power BI or Tableau dashboard expertiseExcellent presentation, reporting, and stakeholder communication skillsBring research, analytics, dashboard development, and customer experience expertise to MPAC’s evidence-based improvement initiatives.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Customer Experience Research Analyst in Winnipeg, MB vacancy
$79.99k per year
...strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? Become a Customer Experience Research Analyst with MPACThe Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local...SuggestedPermanent employmentWork at officeLocal areaRemote workFlexible hoursMPAC
Winnipeg, MB1 hour ago- Turn customer and operational data into actionable insights as an MPAC Customer Experience Research Analyst with flexible work locations, including remote options. Apply qualitative and quantitative research skills to improve customer experiences across Ontario.This permanent...SuggestedPermanent employmentRemote workFlexible hours
MPAC
Winnipeg, MB1 hour ago - ...skill development are defining features of the colleague experience at TD. Our compensation policies and practices have... ...build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice...SuggestedFull timeWork from home
- Shape customer experience intelligence remotely as an Analyst using Qualtrics, dashboards, and integrated customer data. Support accurate, timely decisions across... ...in insights, analytics, or CXExpertise in survey research, predictive modeling, and segmentationExperience with...SuggestedFull timeRemote work
Allozymes
Winnipeg, MB1 hour ago - Turn customer feedback and operational data into actionable insights as a Customer Experience Intelligence Analyst with remote work available. Build dashboards and reporting that support decisions.This full-time analyst role at Agilent Technologies connects customer perceptions...SuggestedFull timeRemote work
CA00 Agilent Technologies Canada Inc.
Winnipeg, MB1 hour ago - ...skill development are defining features of the colleague experience at TD. Our compensation policies and practices have... ...build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice...Contract workFixed term contractWork from home
$132k - $178k per year
...business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable... ...improve products and services once they’ve rolled out. As a Senior Experience Researcher, you will be a strategic partner who not only executes high-...Long term contractWork at officeLocal areaImmediate startWork from homeAsana, Inc.
Winnipeg, MB1 hour ago$5000 per month
...and next steps. Our partner is looking for a Product Owner (Customer Experience) based in Canada. We are looking for a hands-on Product Owner... ...concepts through launch. Working closely with developers, analysts, and designers, you will shape product priorities and ensure...Long term contractFull timeRemote workHome officeJobgether
Winnipeg, MB1 hour ago- Drive impactful research as a Senior Experience Researcher at Asana's Vancouver office, focusing on Product-Led Growth strategies. Shape user experiences... ...by partnering with cross-functional teams to analyze customer behaviors. In this pivotal role, you will collaborate closely...Work at officeRemote work
Asana, Inc.
Winnipeg, MB1 hour ago - ...glass technology is helping transform how we experience the road. At Belron Canada , the... ...feels empowered.As National Manager, Customer Experience, you will be the architect of... ...senior leadership.Leverage data and market research to turn insights into actionable strategies...RemplacementHome office
Belron
Winnipeg, MB1 hour ago - Remote - Canada Full-time Salary not specified Customer Experience ManagerLocation: Remote (Canada) Responsibilities Develop and implement strategies to improve customer interactions, product adoption, usage, loyalty, satisfaction, and retention. Proactively engage...Long term contractFull timeRemote work
Skillhub Solutions Inc.
Winnipeg, MB1 hour ago - ...grit, and your care for people. Join us and shape the future of care. ABOUT THE ROLE: We are seeking a Vice President, Customer Experience to define and lead the next generation of how customers experience our company across every touchpoint. This role is...Long term contractRemote workFlexible hours
Fullscript
Winnipeg, MB1 hour ago - # Customer Experience Engineer I/IIHarnessSalary not statedFull-timeremote· seniorCanada, USAkubernetesdockerawsgcpazurellmlinuxpythonListed via... ...“startups within a startup” at scale | Jyoti Bansal- Harness Research Shows AI Visibility Crisis Fueling Security Nightmare-...InternshipLocal areaImmediate startRemote workFlexible hoursShift work
Devconnectplatform
Winnipeg, MB1 hour ago $200k - $220k per year
Location: San Jose, CA preferred Work Arrangement: Hybrid, 4 days on site (Monday to Thursday) Our Team: Semtech’s Customer Experience team is a global team spread across the Americas, EMEA, and APAC. It is the operational backbone that turns every sales...Semtech
Winnipeg, MB1 hour ago- ...facilities management and workplace solutions, supporting complex organizations across Canada. They are looking for a Director, Customer Experience to develop, implement and continuously improve customer experience programs across a large, multi-stakeholder operating...
Foresight Recruitment Group
Winnipeg, MB1 hour ago $110.77k - $138.46k per year
Job DescriptionThe Director, Customer Experience (CX) is responsible for leading the strategic planning, development, and execution of customer experience programs across client accounts. This role ensures that all integrated facility management services, projects and initiatives...Full timeFor contractorsBGIS
Winnipeg, MB1 hour ago$105k - $120k per year
Do you have a passion for delivering exceptional customer experiences and leading teams to success? Are you energized by improving customer satisfaction, building strong relationships, and ensuring every customer interaction reflects our commitment to service excellence? Do...Long term contractTemporary workWork at officeLocal areaASSA ABLOY
Winnipeg, MB1 hour ago- ...position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VP Customer Experience based in Canada. We are seeking a strategic and hands‑on Vice President of Customer Experience to shape and lead a modern, AI‑...Remote workFlexible hours
Jobgether
Winnipeg, MB1 hour ago $104.5k - $142.8k per year
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the... ...of EA's games. We are looking for a Player Experience (PX) Researcher to join our team, with a focus on enhancing the player experience...Full timeLocal areaRemote workElectronic Arts Ltd
Winnipeg, MB1 hour ago$18 - $22 per hour
...degree, certificate or diploma Experience 3 years to less than 5 years... ...and other material Gather, research and prepare communications material Address customers' complaints or concerns... ...customers Professionalism in customer service Conduct sales transactions...Permanent employmentFull timePart timeWork at officeRemote work- ...We are looking for an Operations Research Engineer to join the Workforce Management (WFM)... ...Partner with workforce-planning and real-time-analyst stakeholders to validate that generated... ...stakeholders. 6+ years of professional experience designing and implementing optimization...InternshipRemote workRelocation
- ...Apex Focus Group partners with research organizations, academic institutions, and brands... ...help shape products, services, and user experiences. Role Overview We’re inviting individuals... ..., including those searching for customer service representative roles, to express...Part timeCasual workRemote workWork from homeFlexible hours
- ...available at POSITION SUMMARY The Customer Service Representative (CSR) will perform... ...required. Request additional reports from Analyst as required. Review/create Contact... ...comfortable in a fast- paced environment. Experience of Oracle systems and process would be...RemplacementPermanent employmentFull timeContract workSummer holidayWork at officeImmediate start
$25 - $45 per hour
.... and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or... ...provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hours- ...790, $32.020, $33.290. Job Summary: Are you an experienced research professional with expertise in biobanking, specimen processing,... ...Qualifications: Required: Level of Formal Education & Experience • Master's degree in a related scientific discipline; or...Long term contractTraineeshipWork at officeShift work
- ...information is available at . POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company... ...business administration or communications or related business experience. Mid Professional with 5+ years of work experience in a...Long term contractFull timeContract workSummer holiday
$140k - $300k per year
...Description: Responsibilities: Conduct blockchain security research and code security audits. Explore cutting-edge technologies... ...in Computer Science or Engineering. 5 years or more of experience. Proficient in at least one programming language: Golang/C++...Full timeRelocation- ...Corporate is seeking a Financial Analyst to join our Corporate... ...business unit, product category, customer, market segment, and... ...industry, market, and competitor research and support business development... .... ~3+ years of progressive experience in corporate finance, financial...Long term contractFull timeTemporary work
- ...Business Intelligence Analyst Location: Winnipeg, MB (Onsite)... ...driven by proven products, loyal customers, and a team-first culture.... ...Intelligence Analyst is responsible for researching, validating, analyzing, and... ...a related field; equivalent experience will be considered...Full timeFor contractors
- ...improvement by: ◦ Assisting developers and analysts with enhancements ◦ Triaging tickets and collaborating with Product Leads and Customer Success teams • Maintain and update... ...• 3 to 5 years of application support experience in a SaaS, user-software, or manufacturing...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Research Analyst. Be the first to apply!
Related searches
- education research analyst Winnipeg, MB
- research consultant Winnipeg, MB
- research analyst remote Winnipeg, MB
- senior research analyst Winnipeg, MB
- research analyst Winnipeg, MB
- customer Winnipeg, MB
- customer experience specialist Winnipeg, MB
- agent expérience client Winnipeg, MB
- conseiller expérience client Winnipeg, MB
- customer experience representative - operations Winnipeg, MB