Director Of Professional Services Sparkrock
JYSK Canada
Lead impactful service delivery as Sparkrock's Director of Professional Services in a fully remote position. Drive innovation in ERP/SaaS implementations for social benefit organizations across Canada.
This senior leadership role involves managing a $3–5M portfolio, overseeing quality in project delivery, and ensuring high profit margins. You will lead a diverse team, act as the senior escalation point for customers, and enhance collaborative efforts with cross-functional groups to meet client needs and exceed expectations.
Key Responsibilities: - Own the P&L for a $3–5M portfolio - Oversee ERP/SaaS project delivery quality - Lead and motivate a Professional Services team - Act as senior escalation point for key customers - Drive process improvements for delivery efficiency
Requirements: - Bachelor's degree in Business, IT, or related field - 10-15 years in professional services roles - 3-5 years in a leadership position - Proven track record managing $3-5M project portfolios - Strong customer relationship management skills
Elevate your career by transforming service delivery and supporting meaningful innovations at Sparkrock.#J-18808-Ljbffr
This senior leadership role involves managing a $3–5M portfolio, overseeing quality in project delivery, and ensuring high profit margins. You will lead a diverse team, act as the senior escalation point for customers, and enhance collaborative efforts with cross-functional groups to meet client needs and exceed expectations.
Key Responsibilities: - Own the P&L for a $3–5M portfolio - Oversee ERP/SaaS project delivery quality - Lead and motivate a Professional Services team - Act as senior escalation point for key customers - Drive process improvements for delivery efficiency
Requirements: - Bachelor's degree in Business, IT, or related field - 10-15 years in professional services roles - 3-5 years in a leadership position - Proven track record managing $3-5M project portfolios - Strong customer relationship management skills
Elevate your career by transforming service delivery and supporting meaningful innovations at Sparkrock.#J-18808-Ljbffr
Vacancy posted 1 hour ago
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