Branch Audit Coordinator
Royal Bank of Canada
Job Responsibility:
Job Summary
What is the opportunity?
The Branch Audit Coordinator will support the Dominion Securities Branch prior, during and after to their branch audit.
This opportunity is a 1 year contract role.
What will you do?
Supervision/internal controls email the WMFS Branch Audit Coordinator after the branch supervision/internal control calls have been completed advising that a particular Dominion Securities (DS) branch would like an insurance preparation call.
The WMFS Branch Audit Coordinator contacts the Branch Review Team (BRT) to obtain upcoming branch audit dates at least 3 months prior to audits and sets up the Branch Audit Preparation call 4-6 weeks prior to the DS branch audit date via email. This individual does the prep work prior to the audit call by generating and reviewing the policy listing for that branch.
These policies are reviewed and highlighted within the policy listing as the IA must be licensed where the owner resides. This is completed by cross-referencing the IA's licensing against the monthly insurance reports provided by registration and the policy listing. The WMFS Branch Audit Coordinator reviews the out of province policies, and policies where the owner and the primary insured are not one in the same by looking at the complete address.
The WMFS Branch Audit Coordinator sets up a meeting with the DS branch and reviews the spreadsheets to familiarize and outline some of the potential issues the DS branch may face during their audit. Transfer Ins Agent of Record policies that come into the firm within the last 24 month are also highlighted as the WMFS Branch Audit Coordinator views samples for the audits.
The WMFS Branch Audit Coordinator conducts the DS branch audit preparation call with a brief overview using a PowerPoint presentation, reviewing, and addressing the policy listing comments. Branch Audit Coordinator addresses questions throughout the call which ranges from a ½ to an hour for larger DS branches and will provide the PowerPoint, Branch Audit Checklist, and the policy listing via email after the call.
The WMFS Branch Audit Coordinator address post audit call queries until their branch audit is completed via email and will email the EPS and teams that are listed as servicing advisors advising that an audit will be taking place.
The WMFS Branch Audit Coordinator uploads missing insurance documents to the branch insurance folder a week prior to the audit as the DS branch will receive an email from the BRT on which insurance policies will be reviewed. And the Branch Audit Coordinator uploads monthly newly settled policies to the branch's fold that includes Transfer Ins Agent of Record policies.
What do you need to succeed?
Must haves:
Minimum 1-5 years in a life and living benefits insurance.
Post-secondary studies in a related field.
Excellent communication skills
Nice-to-have:
Life & Accident/Sickness Insurance License (LLQP)
Bilingual French
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Job Skills
Audit Preparations, Branch Audits, Communication, Cross-Selling, Customer Needs, Detail-Oriented, Group Problem Solving, Insurance Reports, Meeting Organization, Office Tools, Sales, Sales Activities, Sales Closing, TeamworkAdditional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:
TORONTOCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
WEALTH MANAGEMENTJob Type:
Contract (Fixed Term)Pay Type:
SalariedPosted Date:
2025-05-06Application Deadline:
2025-05-20Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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