Director Of Operations And People

Venor

Lead people and clinic operations at Laura Gatien & Associates across Saint John and Fredericton, using coaching and practical leadership.Reporting to the Founder and CEO, the Director of Operations & People leads contract therapists and administrative staff. This senior role supports both clinics, strengthens how systems serve people, and keeps teams connected to LGA’s mission and values. The work centers on coaching, metrics, facilities, and continuous operational improvement.Key Responsibilities:
Support therapists in delivering their intended client impactLead, coach, and develop the administrative teamCheck in regularly with Clinic LeadsTrack metrics and identify barriers to team goalsOversee operations and facilities across both officesRequirements:
10+ years leading people in established service-based organizationsExperience in small to medium-sized business environmentsCoaching leadership style and calm maturity under pressureAbility to simplify processes without losing what mattersBased in Saint John with regular Fredericton travelBring people-first leadership, operational judgment, coaching, and metrics experience to LGA’s two-office counselling practice.
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