Duty Maintenance Manager
British Airways
Duty Maintenance Manager
Location
YYZ (Toronto)Contract Type
Permanent Full TimePublish End Date
09/11/2026
Please note: This role requires candidates to have the right to work and live in Canada.As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role:
Duty Maintenance ManagerTo Manage a Station or Shift within their DMM accountability RegionWhat you’ll do:
To drive cultural and behavioral changes aligning to the Corporate values of ‘How we work around here’ with the aim to support the Leading Global Premium Airline vision for BA.Management of operated and agency stations to define measures of Quality, Cost, Delivery and Colleagues measures.To deliver cross-regional projects in alignment with the objectives and goals of Line Maintenance globally.To build on and strengthen the 3rdparty and internal customer partnerships to drive revenue improvement.Provides operational support on stations. (May require shift work)Handle agency and 3rd party interfaces.Ensure the BA and Customer line maintenance operation for station/area operate to BA, Customer, EASA, CAA and/or FAA compliance standards.Handle the station or a portion of a station as directed by SMM or AMM to deliver operational, safety, quality and financial targets.Assist in Defining and leading the strategic plan for the region identifying growth and succession planning.Handle the continuous development and improvement of procedures and facilities related to Line maintenance to improve efficiency and financial performance.What you’ll bring to British Airways:
Understands the BA business and operation and can develop plans appropriate to deliver against the business requirement.Strong leadership skills with the ability to explain lead and deliver change. (Preferred)Strong people management skills at all levels (Preferred)An understanding of cultural diversityMust be able to travel in order to assist the assigned area.Excellent diagnostic and repair skills.Significant aircraft maintenance experienceManagement and leadership of line engineers and support staff in a union environment. (Desirable)Information gathering, interpretation and decision-making skills.Ability to communicate effectively with collaborators such as BA Management, Flight Crew, Cabin Crew, and Customer Airlines bases.Your experience:
UK CAA or M1 License (essential)At least one B1 type approval essential, other types desirableMinimum 5 yrs Maintenance related experience with the aircraft maintenance industry with a proven performance record (essential)Knowledgeable in HS&E for area of responsibilityKnowledgeable in the aviation regulatory requirements for the area of responsibilityValid Canadian driving license (Essential)What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. Competitive salary based on experience and skills. Other benefits include medical, dental, pension retirement plans (401k), paid vacations and an Employee Assistance Program. Opportunities for career development and training programs.At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don’t expect our people to either.We are an Affirmative Action/Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.Find out more: Candidate must have the right to live and work in Canada. For further information on this role please contact Ian Richards via email on View email address on ca.hrm.tc.
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Location
YYZ (Toronto)Contract Type
Permanent Full TimePublish End Date
09/11/2026
Please note: This role requires candidates to have the right to work and live in Canada.As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role:
Duty Maintenance ManagerTo Manage a Station or Shift within their DMM accountability RegionWhat you’ll do:
To drive cultural and behavioral changes aligning to the Corporate values of ‘How we work around here’ with the aim to support the Leading Global Premium Airline vision for BA.Management of operated and agency stations to define measures of Quality, Cost, Delivery and Colleagues measures.To deliver cross-regional projects in alignment with the objectives and goals of Line Maintenance globally.To build on and strengthen the 3rdparty and internal customer partnerships to drive revenue improvement.Provides operational support on stations. (May require shift work)Handle agency and 3rd party interfaces.Ensure the BA and Customer line maintenance operation for station/area operate to BA, Customer, EASA, CAA and/or FAA compliance standards.Handle the station or a portion of a station as directed by SMM or AMM to deliver operational, safety, quality and financial targets.Assist in Defining and leading the strategic plan for the region identifying growth and succession planning.Handle the continuous development and improvement of procedures and facilities related to Line maintenance to improve efficiency and financial performance.What you’ll bring to British Airways:
Understands the BA business and operation and can develop plans appropriate to deliver against the business requirement.Strong leadership skills with the ability to explain lead and deliver change. (Preferred)Strong people management skills at all levels (Preferred)An understanding of cultural diversityMust be able to travel in order to assist the assigned area.Excellent diagnostic and repair skills.Significant aircraft maintenance experienceManagement and leadership of line engineers and support staff in a union environment. (Desirable)Information gathering, interpretation and decision-making skills.Ability to communicate effectively with collaborators such as BA Management, Flight Crew, Cabin Crew, and Customer Airlines bases.Your experience:
UK CAA or M1 License (essential)At least one B1 type approval essential, other types desirableMinimum 5 yrs Maintenance related experience with the aircraft maintenance industry with a proven performance record (essential)Knowledgeable in HS&E for area of responsibilityKnowledgeable in the aviation regulatory requirements for the area of responsibilityValid Canadian driving license (Essential)What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. Competitive salary based on experience and skills. Other benefits include medical, dental, pension retirement plans (401k), paid vacations and an Employee Assistance Program. Opportunities for career development and training programs.At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don’t expect our people to either.We are an Affirmative Action/Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.Find out more: Candidate must have the right to live and work in Canada. For further information on this role please contact Ian Richards via email on View email address on ca.hrm.tc.
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