IT Supervisor - Infrastructure and Support (Cabico Coaticook)

Are you looking for a new challenge? A work environment where autonomy, openness and family spirit are at the heart of a stimulating daily life?

We are looking for an IT Supervisor to join our team in Coaticook. The selected candidate will be responsible for coordinating quality control activities during development and at all stages of the production process, ensuring compliance with customer requirements and applicable standards.

Cabico is Canada's largest manufacturer of high-end custom cabinets, and we need people like you.

A pivotal role on a large team

• Supervise and support the IT team, ensuring effective task distribution, priorities, and daily operations.
• Ensure the stability, availability, and performance of IT systems across the three manufacturing sites.
• Oversee servers, networks, cybersecurity, telecommunications, storage, backups, disaster recovery, and all technology equipment.
• Manage incidents, service requests, preventive maintenance, system updates, and infrastructure improvement projects.
• Implement and maintain IT policies, security standards, technical procedures, and documentation.
• Coordinate infrastructure and technology projects with the IT Director, business analysts, and programmers.
• Recommend and implement innovative solutions to improve processes and optimize technology use, including AI initiatives.
• Participate in IT budget planning and operational follow-up.
• Collaborate with plant and office users to ensure IT services align with operational needs.
• Perform other related duties as assigned.

Strong Skills. Shared Values.

• Bachelor’s degree in computer science, network management, or a related field.
• Minimum of 5 years of experience in IT infrastructure, including team supervision or coordination.
• Experience in a manufacturing environment is an asset.
• Bilingual in French and English.
• Position based in Coaticook, Quebec, with occasional travel to St. Catharines, Ontario.
• Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, cybersecurity, backup, and disaster recovery systems.
• Experience with virtualization platforms such as VMware, Hyper‑V, and Verge.io.
• Strong leadership, problem‑solving, communication, and organizational skills with the ability to manage priorities in a fast‑paced environment.

Truly advantageous conditions

• Competitive salary
• Flexible working hours
• Casual dress code
• RRSP program.
• Recognition of experience.
• Health, dental, vision, travel insurance, etc.
• Employee and family assistance program.
• A team spirit where everyone is important.

Little extras that make all the difference

• A modern, user-friendly workplace
• Training room, changing room and showers on site
• A friendly atmosphere: BBQ, family open house, etc.

Daily life on a human scale

• A high degree of autonomy where your ideas, talent and initiative will be highly regarded.
• An open-minded attitude that respects your personal needs and expectations.
• A family spirit where everyone is important, everyone talks to everyone, and everyone helps everyone else, regardless of role or status.

About Cabico

Cabico is Canada's leading manufacturer of high-end custom cabinetry. Our team of 300 professionals and craftsmen, based in Coaticook, Quebec, combines high technology and traditional methods, expertise and business intelligence, to support a large network of some of the most prestigious kitchen retailers in North America. Our customized approach encompasses both the realization of complex projects and the spirit of partnership that frames our business vision.

Are you interested in this challenge? Join us!

As an equal opportunity employer, all applicants will be considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.