Senior Manager Digital Applications
BC Ferries
Lead digital applications at BC Ferries in Victoria or Vancouver Lower Mainland, guiding CRM, eBooking, and customer technology teams.As Senior Manager, Digital and Customer Applications, you will shape application strategies, oversee customer-facing platforms, and connect technology with business priorities. Your work spans digital booking, eCommerce, communications, payment processing, terminal solutions, architecture, integration, and security. You will lead teams while partnering across IT and business functions.Key Responsibilities:
Lead CRM, eBooking, and IT Digital teamsShape application strategies and technology roadmapsOversee customer-facing application delivery and supportLead agile planning, prioritization, and iterative developmentEnsure application quality, security, and performanceRequirements:
Degree in Computer Science, Business, or related disciplineExtensive enterprise application delivery and support experienceExperience leading teams and complex technology initiativesExperience with agile methods and product backlogsStrong communication, decision-making, and problem-solving skillsShape BC Ferries customer technology through digital strategy, application leadership, agile delivery, and secure enterprise platforms.
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Lead CRM, eBooking, and IT Digital teamsShape application strategies and technology roadmapsOversee customer-facing application delivery and supportLead agile planning, prioritization, and iterative developmentEnsure application quality, security, and performanceRequirements:
Degree in Computer Science, Business, or related disciplineExtensive enterprise application delivery and support experienceExperience leading teams and complex technology initiativesExperience with agile methods and product backlogsStrong communication, decision-making, and problem-solving skillsShape BC Ferries customer technology through digital strategy, application leadership, agile delivery, and secure enterprise platforms.
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Vacancy posted 3 hours ago
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