receptionist

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector
• Urban area
• Health care institution, facility or clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Light cleaning duties

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• Word processing software
• Mac OS
• Social Media
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook

Additional information

Security and safety

• Basic security clearance
• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Other benefits

• Parking available