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Luxury Retail Client Development Manager

Brobston Group

Drive luxury retail client development through client mapping, relationship management, and sales-focused planning across Gucci Canada stores and outlets. Domestic travel is required.As Manager of Client Engagement, Canada, you will develop retail-first strategies for full-funnel retention, elevation, and acquisition. The work combines client pyramid analysis, outreach performance reviews, tourist development, and cross-functional planning. You will partner with corporate and field teams to align client goals and execution.Key Responsibilities:
Translate client analysis into bottom-up retail plansReview outreach achievement and embed best practicesCoordinate client goals and the 365 calendarCreate tourist programs for seasonal shopping periodsLead regional calls and communicate client directionRequirements:
Three-plus years’ management experience in retail, marketing, events, hospitality, or consultingExceptional relationship and partnership management skillsExperience interacting with VIP clientsStrategic, analytical, and relationship-building competenciesAbility to present confidently to senior managementShape Gucci Canada’s client development agenda with retail strategy, analytical planning, VIP relationships, and measurable sales-focused execution.
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Vacancy posted 2 hours ago
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