General Manager, Dawson Hospitality

We shape, build, and connect the North. We do this by anchoring our work in Drive, Rigour, and Kindness – ambition in what we pursue, discipline in how we deliver, and respect in how we lead.

The opportunity

Northern Vision Development is hiring a General Manager to lead day-to-day performance across our Dawson hospitality portfolio: Downtown Hotel, Midnight Sun Hotel, Eldorado Hotel, Bonanza Dining Room, and Sourdough Saloon. This is an on-the-ground role for a steady, hands-on operator who can run high-volume seasonal businesses by setting clear standards, building strong teams, resolving issues quickly, and ensuring guests receive consistent service every day.

What does your success look like?

• Dawson operations run smoothly day-to-day, with consistent service standards across hotels and restaurants.
• Teams are staffed, trained, scheduled, and supported; people know what good looks like and deliver on it.
• Guest issues are handled quickly and professionally.
• Labour, food, and operating costs are controlled; results track to plan and problems are surfaced early.
• Franchise standards and property requirements are consistently met, and hotel/franchise audits and inspections are completed successfully.
• Facilities and safety standards are maintained.
• NVD maintains strong visibility and credibility in Dawson through active community presence, relationship-building, and productive local partnerships.

What you bring to the role

• Experience managing hotel and restaurant operations
• Strong capability in staffing and labour planning
• Demonstrated experience in cost control in labour and F&B (labour %, food cost, purchasing, waste, inventory discipline).
• A compliance mindset (cash handling, liquor service, food safety, health & safety, incidents).
• Confidence operating in a remote context with shifting priorities and practical constraints.
• Sound judgment under pressure, strong communication, and reliable follow-through.

What you’ll love about working here

You’ll lead from the front in one of Yukon’s most distinctive communities - working closely with local partners, businesses, and residents in a place where relationships matter and your leadership is visible every day. Along the way, you’ll enjoy:

• Extended health care including dental coverage and vision care
• 2 weeks paid vacation
• 1 weeks managers leave
• 3% RRSP matching
• Training and development initiatives
• Staff and friends & family discounts at our affiliated hotels
• Employee assistance and wellness program
• Staff accommodation

Conditions of Employment: class 5 driver’s license

About NVD

Northern Vision Development is a majority First Nation-owned company based in the Yukon with a growing regional footprint. For more than two decades, we’ve built and operated hotels, restaurants, residential and commercial properties, seniors living communities, and mixed-use developments across the North.

We are operators and entrepreneurs at heart, locally present and performance-focused. We build strong businesses and lasting partnerships that strengthen our communities.

We are committed to building a diverse workforce that reflects the communities we serve. Joining NVD means becoming part of a team that takes ownership, works collaboratively, and helps shape how northern communities live, work, and gather.

*Thank you for considering NVD as part of your career journey. We’re not able to personally connect with every applicant so only those selected for an interview will be contacted.