Emergency Communications Specialist Calgary

Support critical care communications at STARS Calgary using dispatch technology and calm, precise decision-making in a rotating, 24/7/365 position. Emergency Link Centre specialists help coordinate lifesaving missions.STARS seeks an Emergency Communications Specialist, Level 2, for its Calgary base. You will support requests from first responders, dispatch professionals, and physicians. The work requires real-time information entry, protocol-based call handling, and confidentiality.Key Responsibilities:
Respond to critical care requests from emergency professionalsFollow established protocols for effective, efficient call handlingEnter information accurately into multi-screen systemsUse CAD, mapping tools, telephones, and radiosMaintain information discretion and confidentialityRequirements:
Excellent communication skills and professional phone mannerCalm focus during high-consequence situationsExceptional multitasking and attention to detailStrong analytical, critical-thinking, and decision-making skillsMinimum typing speed of 40 WPMBring communication, dispatch technology, and sound judgment to STARS Emergency Link Centre missions supporting critically ill patients.
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