Protection Agent

About The Ottawa Hospital

Reshaping the future of Healthcare! The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones. Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

The Security department provides protective services, safety and security with a care-first enforcement based policy that ensures the overall safety of staff, patients and volunteers. The work that you do at The Ottawa Hospital matters because you are key player on a team that is committed to providing each patient with an exceptional experience by demonstrating compassion, respect for all, a collaborative spirit and a commitment to quali ty.

Rotation/Shifts

Days, evenings and nights, including weekends and stat holidays, 8 and 12 hour shifts.

• For information purposes only - The Hospital reserves the right to change.

Basic Requirements

• Two (2) year Community College Diploma in Police Foundations and/or Security Management or equivalent;
• Three (3) years' experience in the security, police, corrections, or military discipline field;
• CPR and Basic First Aid Certificates;
• Ontario Security Guard License;
• Ability to learn and apply working knowledge of the Criminal Code, provincial statues including but not limited to the Mental Health Act and the Trespass to Property Act, and other pertinent crime prevention strategies;
• Ability to learn and apply basic surveillance, investigation, and interviewing techniques in simple investigations;
• Ability to learn and apply hospital and departmental policies and procedures;
• Ability to exercise sound judgement when responding to life safety/ emergency situations;
• Ability to exercise discretion when dealing with information that may be confidential/personal/sensitive or in matters of political/legal/economic importance;
• Ability to interact with a variety of individuals;
• Ability to respond and set priorities to meet deadlines and attain goals;
• Supervisory skills;
• Knowledge of emergency and security principles;
• Excellent oral and written communication skills in order to complete legible reports for presentation;
• Basic investigative and observational skills;
• Basic Fire Prevention and suppression skills;
• Working knowledge of Microsoft Excel, Word, and Outlook;
• Must be eligible to work in Canada.

Preferred Qualifications

• One (1) year experience in a health care setting;
• Hazardous material recognition (HAZMAT);
• Restraint and Use of Force training;
• Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position at the level of interaction with French and English speaking clients.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact View email address on apply.j-vers.com