Tenant Support Worker

Tenant Support WorkerApply now »Date: Jun 3, 2026Location: Duncan, BC, CACompany: Lookout Housing and Health SocietyEmployment StatusCasualHeaderWe provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit 'umul' Shelh Lelum', DuncanDays and Hours of work7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidaysShifts are 7.5 hours in lengthDays of rest shall be consecutive. Schedule may change with two weeks’ noticeProbationary/qualifying period will be 488 hours with mid and end point reviewsNight premium will be given to staff that work 50% or more of their shift between 00:00-08:00 HoursSalary$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)Job SummaryThe Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.Job DutiesWill participate in tenant intakes, and provide support services and assessmentsWill identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medicationEnsure that basic needs are met by working closely with individuals on a long-term, ongoing basisComplete required paperwork and maintain statistical and evaluative dataAssist with volunteers and practicum students on siteSome external work is likely to occur; use of an automobile may, at times, be usefulResponsible for complying with and contributing to all aspects of health and safety programQualifications & CompetenceRelated Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experienceFamiliarity with community resources, particularly addiction, mental health, and harm reductionMust have current Occupational First Aid Level 1 CertificateCrisis Intervention Skills Training is an assetClass 4 driver's License is an assetAbility to work independently or in a team settingStrong ability to manage stress and organize workloadExcellent communication, writing, documentation, and organizational skillsAbility to understand and maintain clientele/worker boundariesAbility to work with disadvantaged and challenging adults in a diverse environmentQuick learner and self-motivatedStrong physical and mental ability to perform work tasks and operate job related equipmentA minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug useCriminal Record Clearance for the Vulnerable Sector Closing DateApplications will be accepted until June 30, 2026 at 5:00pm“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.c. BCGEU, Shop StewardLookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.Apply now »