Computer Field Service Technician
AM/PM Service - Point of Sale & Service
Job Description
Job Description
Computer Hardware Technician
AM/PM Service® is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM/PM is one of North America’s largest POS Dealer employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM/PM is seeking amazing individuals to join our team today! To learn more about AM/PM visit:
Position Summary
The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.
Main Responsibilities
- Provide outstanding customer service
- Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking.
- Execute install, moves, adds, changes (IMAC) projects
- Follow and maintain AM/PM’s work order processes
- Maintain accurate service stock levels
- Adhere to all Service Level Agreements
- Execute tactful & professional communication
Qualifications
- A+ Certification is an asset
- Self-Check Out & POS experience is an asset
- Possess incredible customer service & communication skills
- Technically & mechanically savvy
- Valid driver’s license and a reliable vehicle
- On-site service is required
- Citizen/ permanent resident status
The successful candidate will be required to complete a background check prior to commencing work.
Vacancy posted 1 day ago
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