Spa Operations Manager

Glo Medical Aesthetics | Dieppe, NB (with weekly travel to Quispamsis) | Full Time, Permanent

Glo is a growing medical spa with two thriving locations in Dieppe and Quispamsis, New Brunswick. Our team of skilled providers delivers exceptional aesthetic care, and our clients trust us to make every visit feel effortless. We are looking for the person who makes that happen behind the scenes.

We are hiring a Spa Operations Manager to lead day to day operations across both locations. You will be based primarily in Dieppe, with weekly travel to our Quispamsis clinic. This is a hands on leadership role for someone who loves building strong teams, smooth systems, and a client experience that keeps people coming back.

What You Will Do

Lead and support the teams at both locations, including providers and administrative staff

Own scheduling, vacation approvals, and day to day workflow at each clinic

Monitor bookings, retail sales, and key performance indicators, and report on results

Manage inventory and retail operations

Coach team members, manage performance, and build a positive team culture

Champion the client experience and step in personally when service recovery is needed

Keep policies, documentation, and standards consistent across both locations

Spot inefficiencies and fix them

What You Bring

Proven experience supervising a team, including coaching and performance management

Strong business sense, with comfort around budgets, KPIs, and retail sales

Excellent communication and conflict resolution skills

Professionalism, discretion, and sound independent judgment

Experience in a medical spa, aesthetics, or healthcare setting is a strong asset

Bilingualism (English and French) is a strong asset

A valid driver's licence and the ability to travel weekly between Dieppe and Quispamsis

What We Offer

Salary of $70,000 to $85,000 per year, based on experience

Flexibility to work from home and in the clinic as the role requires

A leadership seat in a growing, well-respected business

A supportive team and a client base that loves what we do

We thank all interested candidates; however, only those selected for an interview will be contacted.

#J-18808-Ljbffr