Senior Application Support Analyst

Support Citi applications with SQL Server and cloud-native expertise as a Senior Application Support Analyst working full time.This seasoned technology professional supports users across Custody Digital Assets and Settlements applications. The role combines application support, incident management, resiliency, and stakeholder communication. You will partner with development and infrastructure teams while improving stability, efficiency, and supportability.Key Responsibilities:
Resolve application issues for Citi users quicklyInvestigate incidents across custody and settlement applicationsCoordinate major incidents, outages, problems, and changesImplement stability improvements with technology partnersGuide development teams on supportability and resiliencyRequirements:
Five or more years in application supportSQL Server, SQL, and stored procedure proficiencyOracle or other relational database experienceCloud, microservices, and OpenShift technical skillsBachelor’s degree or equivalent experienceApply application support, incident leadership, database tuning, and cloud expertise to strengthen Citi’s digital asset platforms.
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