Field Application Specialist, Public Safety Operations - Draganfly Inc.

About The Role

Draganfly Innovations is seeking a Field Application Specialist (FAS) with a focus on Public Safety Operations. This role is remote but requires 50–70% travel across Canada to support in‑person client engagements, field operations, and industry events.

Key Responsibilities

• Lead in‑person and virtual UAS product demonstrations for public safety customers, partners, and strategic accounts
• Serve as the field‑based subject matter expert for Draganfly platforms, applications, and use cases
• Execute and continuously improve demo playbooks aligned with customer mission requirements
• Maintain and configure demo systems to ensure operational readiness and compliance
• Deliver hands‑on and virtual customer training post‑delivery to support rapid adoption
• Support the development and updating of training materials, quick‑start guides, and e‑learning resources
• Conduct partner and reseller training to expand demo and training capabilities
• Perform compliant flight operations for demonstrations, testing, and special projects
• Represent Draganfly at trade shows, industry days, and customer events; operate live demos and presentations
• Support event logistics including equipment shipping, setup, teardown, and technical preparation
• Collaborate with Sales during technical discovery and qualification phases
• Provide technical input for proposals, presentations, and bid responses
• Capture and share customer feedback, feature requests, and recurring technical issues
• Assist with customer onboarding milestones to ensure independent system operation
• Deliver internal product and demo training for sales, marketing, and partner teams

Who Are You Really?

• You’re adaptable, flexible, and comfortable wearing many hats
• You’re dependable, organized, and strong at managing multiple projects
• You communicate clearly with both technical and non‑technical audiences
• You’re detail‑oriented, analytical, and focused on safe, efficient operations
• You thrive in collaborative environments and mentor others with ease

Qualifications

• FAA Part 107 Remote Pilot Certificate (required)
• 4+ years in UAS operations or product application roles
• Experience conducting customer‑facing demos or training
• Strong troubleshooting and mission‑planning experience
• Proficiency with market‑relevant payloads
• Comfortable travelling 50–70%
• Familiarity with MAVLink‑based UAS (asset)
• Proficient with Teams, SharePoint, and CRM tools (HubSpot)

Preferred Specializations

• Public Safety: DFR, SAR, tactical indoor operations, accident reconstruction
• Commercial: Inspections, LiDAR/surveying, photogrammetry, critical logistics

Compensation package

• Competitive salary: $72,000 – $95,000
• Equity / Stock Options: Participation in the company’s stock option plan, providing long‑term ownership and alignment with company growth.
• Comprehensive medical and dental benefits, including a Health Spending Account (HSA).
• Matching RRSP program to support long‑term financial planning.
• Generous time‑off program, including vacation, wellness days, and the full week off between Christmas and New Year’s.
• Professional development support, including assistance in obtaining or maintaining role‑relevant certifications (e.g., Transport Canada RPAS Pilot Certificate, where applicable)

Background Check Process

As part of our hiring process, all candidates must successfully complete reference checks and a criminal background check.