Branch Sales and Customer Experience Manager

Direct branch sales initiatives while ensuring exceptional customer service. Cultivate a team environment that focuses on financial solutions and cross-selling opportunities. As the Branch Manager, you will lead a team in achieving sales targets through effective customer engagement strategies. Your role involves managing administrative tasks while fostering strong relationships with customers to identify their financial needs. Also, you will ensure the portfolio remains healthy and support team development. Key Responsibilities:

• Guide team towards achieving sales and service goals
• Handle payroll, timesheets, and branch administration
• Create engaging customer experiences in all interactions
• Match financial products to customer needs accurately
• Oversee account health and minimize delinquency risks

Requirements:

• Prior leadership experience in sales settings
• Proven ability to communicate effectively
• Experience in team training and management
• Quick adaptability to new software systems
• Eligibility to work in Canada with clear background checks

Drive branch performance by creating a positive customer-focused environment that promotes financial solutions and sales growth. #J-18808-Ljbffr