It Infrastructure Reliability Associate

Support reliable infrastructure at Synopsys using Linux, Windows, Citrix, and scripting skills across global engineering environments. This service-based role supports internal customers.As an IT Reliability Site Associate, you will manage on-premises and cloud infrastructure platforms supporting engineering access and development services. You will troubleshoot production issues, automate repetitive processes with Bash, PowerShell, or Python, and support Citrix resources. The team collaborates across the US, Canada, Europe, and India.Key Responsibilities:
Design, deploy, and manage on-premises and cloud infrastructure platformsInvestigate production issues and identify root causesProvide Tier 1 and Tier 2 Citrix infrastructure supportAutomate repetitive processes using Bash, PowerShell, or PythonSupport Linux and Windows environments as requiredRequirements:
Bachelor’s degree in a related technical fieldHands-on experience across Linux and Windows operating systemsAbility to write and debug scriptsMethodical troubleshooting and process-of-elimination problem solvingExcellent written and verbal English communication skillsBuild infrastructure reliability at Synopsys through Citrix support, methodical troubleshooting, automation, and cross-platform systems expertise.
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