Solution Architect (SAP PP/QM)

Solution Architect (SAP PP/QM)

Lindt & Sprüngli is searching for a Solution Architect (SAP PP/QM) who would be responsible for the overall delivery of the SAP services across the business domains of Production Planning and Quality Management for the Lindt companies in North America. He/she is responsible for defining, planning, and executing the delivery management functions including System Enhancements & Projects, Process & Change Management, and Service, Incident & Problem Management in PP/QM domain. This role requires a deep understanding of SAP solutions, and strong communication and leadership skills. The ideal candidate should be a hands‑on professional who enjoys rolling up his or her sleeves working across cross‑functional teams to deliver services, meet service levels and mature IT operations.

Essential Functions

• Lead the delivery of SAP PP/QM module for.
• Projects & system enhancements
• End user support services.
• System upgrades, migrations & implementation of new functions & features
• Coordinate with internal teams, IT business partners, business users, and third‑party vendors to ensure alignment on tasks, objectives, and deliverables.
• Monitor work progress, identify risks and issues, and implement mitigation strategies as needed for PP/QM area.
• Build and maintain strong relationships with users and other stakeholders, understanding their business needs and providing solutions that add value.
• Be the primary contact for end users and other stakeholders on PP/QM delivery.
• Communicate regularly with various stakeholders and with the internal team to provide updates, address concerns, and gather feedback for continuous improvement in PP/QM area.
• Define technical and functional standards and ensure delivered work meets technical, functional, performance and business requirements as well as best practices.
• Lead the requirements’ definition and convert requirements into program specifications and necessary system documentation.
• Configuration and implementation of the following SAP modules based on business requirements: Production Planning (PP) and Quality Management (QM).
• Execute and lead testing process (unit and integration test).
• Application support, facilitate changes, respond to tickets, and train end users.
• Aid in the management of third‑party vendors.
• Provide support to management regarding strategy and roadmap planning.
• Knowledge and understanding of the following end‑to‑end business processes: production, co‑packing/co‑manufacturing, supply chain and logistics, production planning and scheduling, quality management, batch management, and batch traceability.

Basic Qualifications

• Bachelor’s degree in business administration, Computer Science, Information Technology, or a related field.
• Advanced degree or relevant certifications is a plus.
• Minimum of 10 years of experience or 2 full implementation cycles in the S/4 modules listed below (or ECC equivalent): S/4 HANA Manufacturing or ECC Equivalent S/4 HANA Quality Management or ECC Equivalent
• Proven track record in configuring and customizing S/4 HANA Manufacturing, Quality Management and Integration with PPDS or equivalent.
• RF scan gun framework and RF configuration Familiarity of the underlying technical underpinnings of SAP.
• Knowledge and understanding of the following end‑to‑end business processes: production, co‑packing/co‑manufacturing, supply chain and logistics, production planning and scheduling, quality management, batch management, and batch traceability.
• Understand the interaction of production, supply chain, and quality management processes with other business processes and SAP modules (mainly IBP, FICO, SD, and MM)
• Understanding of the interaction of PP and QM processes with other business processes and SAP modules (mainly FICO, SD, and MM/EWM etc.)
• Significant experience in leveraging full capabilities of SAP core functionalities to keep customizations to minimum.
• Experience in complex SAP environments.
• Experience with Integration in the area like MES, SAP EWM etc.
• Proven track record of successfully managing large‑scale SAP implementations, upgrades, and migrations.
• Excellent communication skills, with the ability to effectively interact and influence business users, team members, and stakeholders at all levels.
• Solid analytical and problem‑solving abilities, with a focus on driving continuous improvement and delivering value to Lindt business.
• Ability to thrive in a fast‑paced, dynamic environment and manage multiple priorities simultaneously.
• Familiar with the core processes of a CPG/food and beverage industry
• Flexibility to travel as needed to various company locations.

Personal Qualifications

• Ability to lead a team.
• Strong customer and quality focus, detail oriented.
• Team spirit and collaboration at a global scale.
• Synthesis and analytical capabilities.
• Oral and written communication skills
• Good interpersonal skills

Principals only, please.

Company Description

Lindt and Sprüngli (North America) Inc. is the Supply Chain and Business Shared Services Company supporting the Lindt & Sprüngli family of brands (Lindt USA, Ghirardelli Chocolates and Russell Stover Chocolates), headquartered in Kansas City, MO.

Employment by Lindt & Sprüngli (North America) Inc. is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, and satisfactory employment and background checks.

Lindt & Sprüngli (North America) Inc. is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, national origin, sex, marital status, sexual orientation and gender identity, disability, veteran status, pregnancy, or any other status protected by law.

Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long‑established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.

Compensation Package

The standard hiring range for this role is $145-$165K CAD per annum with a 10% bonus potential. The final agreement upon salary may vary based on market location and factors such This posting is for an existing position.