Montreal Appliance Repair Technician

Work remotely from Montreal as an appliance repair technician supporting Miele consumers, regional teams, and daily service operations. Deliver clear remedies and dependable follow-through.This Service Technician position centers on resolving appliance challenges and maintaining positive consumer interactions. You will collaborate with the RSM, Customer Care, dispatchers, colleagues, third parties, and the Office of the President. Miele systems include TSD, ETD, and Mobile Client, requiring efficient navigation of required processes.Key Responsibilities:
Provide high-level positive interactions with Miele consumersAct as the final onsite resource for remediesSupport regional business operations when the RSM is absentRespond to service challenges with internal colleaguesMaintain daily organization of equipment, tools, and emailsRequirements:
Minimum two years of service experience requiredAppliance service and repair experienceExperience in customer service or administrationAbility to make brand-focused consumer decisionsTroubleshooting and peer communication skillsUse appliance repair experience, organized service coordination, and consumer-focused decisions to support Miele's Montreal operations.
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