Servicenow Technical Architect

My client, a leading technology consulting practice, is seeking an experienced
ServiceNow Technical Architect
to join its
national ServiceNow team. This is a strategic, hands‑on role for an architect who enjoys setting technical direction, influencing stakeholders, and delivering secure, scalable, and high‑performing ServiceNow platforms in complex enterprise environments.
What You’ll Be Doing
Architect and design end‑to‑end ServiceNow solutions aligned with business goals and enterprise architecture standards
Define and enforce ServiceNow architectural best practices, governance models, and technical standards
Lead technical design workshops and evaluate new ServiceNow capabilities to drive innovation and platform optimization
Design and oversee integrations with external systems using REST/SOAP APIs and JSON/XML
Partner with business and technical stakeholders to translate requirements into scalable, resilient technical solutions
Provide technical leadership and guidance to development teams on complex workflows, custom apps, and integrations
Ensure platform security, performance, and reliability through proactive risk management and continuous improvement
Develop and maintain architecture documentation, solution blueprints, and technical standards
Communicate architectural vision and technical strategy to senior leaders and executives
What My Client Is Looking For
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
ServiceNow certifications such as
CSA, CAD, or Implementation Specialist
(CTA is a strong asset)
7+ years of hands‑on ServiceNow experience, including solution architecture and technical leadership
Experience implementing
DevOps practices, CI/CD pipelines, and source control
within ServiceNow
Excellent analytical and problem‑solving skills with strong attention to detail
Strong communication and leadership skills with the ability to influence technical direction
Knowledge of
ITSM frameworks and ITIL (v3 or later)
is an asset
Exposure to other ITSM platforms is a plus
Interested or know a strong ServiceNow Architect?
Reach out to learn more about this high‑impact consulting opportunity.
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