Digital Customer Learning Systems Manager

Bridgit is hiring a Customer Education Manager to build scalable digital learning systems with Userflow, Beamer, and customer-focused content.This role connects product knowledge, content creation, and adoption through self-serve education. You will own digital onboarding flows, in-app release notifications, account-level re-engagement, and implementation tooling. The position also requires close coordination with Marketing, Product, Engineering, Implementation, and subject matter experts.Key Responsibilities:
Administer Userflow and optimize digital onboarding flowsManage Beamer release notifications for targeted accountsDevelop account-level digital re-engagement strategiesBuild and maintain customer education roadmapsPartner with Marketing on educational customer campaignsRequirements:
Three-plus years in customer education, training, or enablementStrong project management and systems-thinking abilitiesExperience creating customer education hubs or content librariesAttention to grammar, aesthetics, and consistencyAbility to collaborate with subject matter expertsCreate customer learning systems at Bridgit while combining digital onboarding, knowledge management, release communication, and scalable education content.
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