Azure Operations Engineer

Major Responsibilities:
Build, deploy and maintain SaaS environment, which includes the infrastructure and application stack on public cloud
Responsible for the periodic maintenance of the environments using rolling updates and patch management (infra and application)
Support BAU for any environmental issues to resolve them and fix the root cause
Bring in operational improvements in day-to-day activities to improve the efficiency of the team
Design, develop and modify automated deployment processes and pipelines
Work closely with engineering and operations teams to help in defining and promoting industry best practices in release management
Become a subject matter expert for SaaS environment
Support Disaster recovery processes
Provide roster-based support
Actively communication with internal/external stakeholders for change
Technical Skills
Strong hands-on experience with Azure, particularly AKS, Azure Networking, and Azure Security services.
Proven experience with Terraform and Infrastructure as Code practices.
Experience building and supporting CI/CD pipelines using Azure DevOps.
Strong Kubernetes and Docker administration skills.
Strong Linux administration and troubleshooting experience.
Experience with monitoring and observability platforms such as Azure Monitor, Log Analytics, Prometheus, and Grafana.
Strong knowledge of networking concepts including Firewalls, WAF, NSGs, VPNs, Private Endpoints, DNS, and Load Balancers.
Proficiency in Bash, Python, or PowerShell scripting.
Experience with production incident management, root cause analysis, and operational support.
Understanding of SRE principles, cloud security, and operational excellence.
Good Knowledge and experience on JBoss/Wildfly and Postgres
Excellent troubleshooting skills with experience in issue triaging and resolution as per ITSM standards
Willingness to learn new technology
Good knowledge on incident handling, RCA ownership, AKS upgrades, patch management, certificate management, and customer-facing troubleshooting
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