front desk supervisor

Overview

Languages

Bilingual

Education

• College/CEGEP
• or equivalent experience
• Graphic communications, general
• Hotel, motel, and restaurant management

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Rural area
• Hotel, motel, resort
• Day spa
• Spa

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Develop promotional materials

Supervision

• 11-15 people

Experience and specialization

Computer and technology knowledge

• MS Outlook
• Oracle
• InDesign
• Business diagram software

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Excellent written communication
• Organized
• Team player

Benefits

Financial benefits

• Bonus

Other benefits

• Free parking available
• On-site amenities
• On-site recreation and activities
• Other benefits
• Parking available