Learning Specialist

The Learning Specialist is responsible for assessing needs and designing and developing outcome-focused organizational learning solutions. The Learning Specialist works with the Manager, Learning and Performance and collaborates with a team of learning professionals to assess learning gaps and design instructionally sound learning experiences that deliver business results, with a heavy focus on sales skills, technology competencies, and product knowledge.  

As a  Learning Specialist, you will:  

• Assist the  Manager,  Learning and  Performance   with completing  performance needs assessments  to  identify gaps between current performance and desired results to  identify opportunities to develop learning solutions  


• Complete learning needs analysis to assess the knowledge, skills, and attitudes necessary for effective performance, documenting  desired learning outcomes  


• Design learning solutions by identifying context requirements, researching subject matter, conducting task analysis, and planning the design of learning experiences including appropriate format selection and assessment planning  


• De velop  learning solutions,  creating  appropriate content for courses that may include video, photos, audio, tests, quizzes, and interactive activities  


• Engage collaboratively with  Subject Matter Experts and  senior  Instructional Designers  


• Work with the Manager, Learning and Performance to  d evelop and implement a delivery and communications plan  

Qualifications:  

• Degree  or certification  in Adult Education, Learning and Development, or equivalent experience with the ADDIE model (or similar) 


• 1-2years of e xperience in the design of  elearning and/or instructor-led learning  


• P roficiency in instructional design software including  Articulate Storyline, Rise, and Ca nv a  


• Comfort  leveraging generative AI within instructional design  


• Strong organizational skills and ability to work on projects independently  


• Familiarity with Learning Management Systems ;  Docebo knowledge is an asset  


• Demonstrated  understanding of  adult learning  theor y and practic e  


• A bility to build strong relationships within a diverse organization  


• Experience working in the travel industry or  for  a luxury service provider  is asset  

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.